The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
As a claims adjuster, I was shocked at the poor customer service provided. Personnel didn't understand the policy or coverage. Could never speak to the claims representative. Complete documentation submitted on a relatively simple claim and yet it took over two months to be paid, and only when insuremytrip interceded.
William S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I purchased the plan to cover my entire trip. I had 6 days on my own and a tour for 6 days. I tried to cancel the tour ( it was a hiking trip and I had unexpected knee surgery) and was told only the entire trip could be cancelled. I did not wish to, nor did I need to, cancel the entire vacation. Instead I wasted my money on a tour I could not and did not enjoy or utilize. Terms should be made much clearer before purchase.
Ileen M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for using InsureMyTrip for your travel insurance needs, and thank you for your feedback on the policy. We are sorry to learn that you were unable to partake in the hiking tour, and that you are dissatisfied with your plan. In the future, please contact us prior to purchasing a policy to ensure that the plan will properly accommodate you. Our representatives are available 7 days a week by calling 800-487-4722, emailing [email protected], or engaging in chat through insuremytrip.com.
I had no claims so I am totally unable to rate how good or bad the coverage is/was or my satisfaction with the coverage. The test is how well they respond to a claim.
Ben H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is hard to rate something that you did not have to use. Based upon the listed coverage, it was a great value for the fee paid. Customer representative at InsureMyTrip was very helpful in working with me to select this policy.
Randall S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Representative was efficient, friendly and satisfied my needs. The price was a surprise, thought it would be more expensive. Felt very secure while on my trip! Thank you. Will definitely get in touch on my next trip.
Joyce D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.