The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
Your plan covered areas and coverage amounts which we wanted. It was the best price for what we wanted. I would like to see some reductions in your prices for those who have maintained good health.
Charlotte N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately, we had to cancel our travel plans due to medical reasons. We filed a claim which was outsourced to Trip Mate for processing. We recently received our check for the claim. The claim process took about 3-4 months which seems like a long time. Otherwise, we are satisfied with the policy we purchased.
Aron R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It took 5 months for my claim to be processed. That is ridiculous! I called every 2-3 weeks and every time they would say it would be completed in another 2 weeks. Crazy!
John O. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss.
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
I have never filed a claim before, but the plan covered as I expected it should; took a little more effort (paperwork) than I would have hoped, but resolved in under a month. I would use again.
Jacob Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I purchased this plan through insuremytrip.com which enables a detailed comparison between several levels plans by different companies. I chose this plan because the coverage was wide and the price was competitive. Highly recommended.
Yuval Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.