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Travel Insurance Reviews Global Alert Preferred Plus

The Global Alert Preferred Plus plan offers higher limits than the Preferred plan for comprehensive benefits, such as Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the GlobalAlert Preferred Plus product page.

Customers who have taken a cruise rated the Global Alert! Preferred Plus plan
4.40 out of 5
88
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.

The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred Plus
Purchased this plan for our trip to South America and Antarctica just as an 'in case'. Price was much better than I expected and the peace of mind allowed us to enjoy our trip rather than worry about potential issues that might occur.
Howard Robert T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
The broker was excellent.
Ruthanne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred Plus
Did not have to use it or file a claim
Walter F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
Great to know you are covered if need blessed it was not needed very reasonable
Rosario D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
I had a medical problem which prevented me from going on my vacation. When I called Global to cancel my plan I was told I had to cancel within two weeks of my signing up. I called over a month before my trip and was shocked by the refusal to cancel my trip insurance since I was not going on my trip and would not file a claim. This is bad customer relations and I will find another trip insurer in the future.
John A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. The Global Alert! Preferred Plus plan has the following refund policy:

    You may cancel insurance under the Policy by giving Us or Our Administrator written notice within the first to occur of the
    following: (a) 14 days from the Effective Date; or (b) Your Scheduled Departure Date. If You do this, We will refund Your
    premium paid provided You have not filed a claim under the Policy.

    Unfortunately, it appears that your request to cancel and refund the policy was made outside of the 14 day review period. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 27,2016
The trip included a
cruise
Global Alert! Preferred Plus
The good news is that Global Alert paid the trip cancellation benefit, as they were supposed to do. The bad news was that it took 77 days from the day they received my claim to the day I received the check. I had to call them 7 times to try to keep moving things along. Each time they would promise to do something by a certain date, and then would fail to do it. I finally called InsureMyTrip and got a Claims Advocate to intervene. The Claims Advocate was so helpful and so responsive. With his help, things finally got done.
Elizabeth H. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
You never really know until you are forced to file a claim. Fortunately, we had a really great trip & the insurance just provided piece of mind.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred Plus
We have and they too have enjoyed the good coverage. Your coverage is far better that what is out there.
Larua T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
While we didn't need to use the coverage it was good to know we had it available. The cost was very good for what was covered and we would not hesitate to use this coverage again.
Jon J. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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