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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan Premier
Although we did not have to file a claim, having this type of coverage on trips of this nature provides solid peace of mind. The price for the coverage we elected was extremely fair and reasonable. Nothing but great things to say about "InsureMyTrip"!
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Didn't need the coverage, but was glad it was there.
Susan R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Trip was cancelled due to illness in August, all documents submitted. The insurer claimed to have processed and sent reimbursement 9/13/13 via USPS(no tracking) When check did not arrive within 10 days, I was informed I would have to wait 30 more days before they would track the missing check. My guess is they never sent it. After making several phone calls to insurer, requesting new check be sent with tracking(at my expense) they refused stating company policy was USPS. I finally called InsureMyTrip and asked they advocate for me(which they did) and my payment was finally received Oct 29.. DO NOT TRUST INSURE ASSIST, dishonest
Kathryn D. would not recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
With good luck on this trip I was happy that I did not have to file a claim!
Fernando B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TripMed
Although I did not use the insurance it gave me a piece of mind knowing if an unexpected event occurred I would have options.
Larry s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
I have used your firm twice in the past few months. Once for a trip to Japan and once for a trip to the Southwest area of the United States. Both trips involved some adventure components (mountain and canyon climbing), so the insurance coverage provided a level of comfort and security. Your firm was recommended by a friend who has had good luck with you in the past. My experience is that I have found your representatives to be courteous, helpful, patient and professional. I did not feel that I was being 'up sold,' which I would have resented. Rather, I felt I was getting good solid advice for my/our (husband included) particular needs. I have not shopped prices, but felt yours were reasonable for the coverage provided. I don't feel a need to shop around in the future. I have been very pleased with your firm to date.
Karen M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
helpful staff even though my $50 loss not covered by the plan.
Angela D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Although I didn't need to make a claim against this plan. It was reassuring to know that it was available to me should the need arise. I would purchase another InsureAssist TravCan Premier Plan for another trip.
Carole S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Fortunately I didn't require any medical assistance while abroad so it is difficult to evaluate the service, but I felt that the policy was adequate for my needs and reasonably priced.
Lynda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
I almost had to use the plan. I got thrown from a horse but luckily only irritated the sciatic nerve. Painful...
Linda C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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