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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,425
ratings and reviews
95%
recommended
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Cruise
Filed claim
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Didn’t need it- that makes it perfect !
Marilyn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I have enjoyed good customer service from inducer my plan. It is fast with reasonable cost that has good overall coverage.
I certainly recommend and will buy it again. I did not file a claim.
stefan g. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jun 17,2024
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
All went smoothly
Mark M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Had no issues. (No claim)
Robert M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to Croatia. Croatia.
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately we did not needed to make any claims but it was nice to travel with piece of mind. It would be nice to get a card with a single point of contact while traveling.
Roy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Italy. Italy.
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately I didn’t have to use the plan so I really don’t know if they pay well or if filing a claim is easy. It did provide peace of mind though.
Lawrence F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Good coverage, luckily didn’t have to use it
Patrick W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Ireland. Ireland.
The trip included a
tour
International Medical Group iTravelInsured SE
So costly and impossible to get insurance for any reason when considering the trip deposit date and when insurance purchase is required. Thanks for asking
MARGO H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Jun 12,2024
By
on
for a trip to Ecuador. Ecuador.
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
My only complaint is the insurer dragged its feet in paying the claim. There was a perfectly legitimate claim, properly documented in the first place, but we had to jump through many hoops to get it paid. Worse there was always as long delay after each submission, so that the entire process took almost two months. Most frustrating of all was there was never a person to speak with, so I was always left wondering if I had submitted all that was needed, or whether the company was just waiting to say my time had run out to submit something needed, so they weren't paying.
Alice A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 17,2024
By
on
for a trip to Hungary. Hungary.
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I have been trying to collect my refund for my claim for over 2 months - all I get are excuses that they are busy with ski season - I would never recommend IMG as an insurance carrier
Anton S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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