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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have taken a cruise and visited the Cayman Islands rated International Medical Group
4.37 out of 5
16
ratings and reviews
87%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured SE
Insurance is great when you need it. Thankfully, I didn't. I was the only one of a party of 6 that felt it was necessary. Maybe if the price was lower, more people would purchase.
Lynda J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Oct. 6, 2022 Cruise canceled due to death in family. Claim filed Oct. 14, 2022. Claim paid Feb. 2, 2023. First claim submittal included official State Death Certificate listing cause of death (disease) and contributing diseases, hospital it occurred in, and all the other usual DC info., and electronically signed by certifying physician. IMG insisted on additional documentation signed by "Attending Physician", with complete history of onset and treatment of cause of death. I feel this is excessive and intrusive and irrelevant since the DC establishes that the covered reason, Death, was met and documented. All this required Medical Release of Information. Since We live in New England and deceased in Southeast, it was very difficult to obtain the Release from the deceased's, grieving and elderly spouse.

In addition, we had purchased a refundable shore excursion, so it was not included in the Covered Amount or in the claim. Yet, IMG insisted on proof from provider that it was reimbursable and amount of reimbursement. Again, irrelevant to claim and unnecessary hassle.
John S. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
The plan I chose was, IMHO, very expensive. Like all insurance, you pay for those who do not take care of themselves! However, you have to travel with it, or you are playing Russian roulette.
Suzanne C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Gives total peace of mind! Lots of things can happen. Wouldn’t do a cruise without this insurance.
Donna L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Medical coverage was important on a cruise to many underdeveloped islands. Worth the $ for the peace of mind.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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