Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
took a long time to get processed and still didn't get everything i thought i would get. wanted duplicates of things I already gave them.
Leonard C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Everything was peaches and cream when the sales rep (Melissa) was taking my credit card for the full payment on day one. Of course, I wanted to take this trip, or I would not have booked it in the first place! When I developed severe medical issues that were well documented by two licensed physicians, I had to cancel any travel plans. When I filed my claim, IMG immediately began interrogating me like a hardened criminal! After more letters and forms completed by the doctors, they still spoke to me like I was lying to them!! They said that they usually took 30-45 days to review all claims. My case was documented, truthful and accurate……but they acted like if they ignore me long enough I might drop it and just go away. Only after weeks of my persistence, the claim was approved and THEN I was told it would be Two Weeks before they might pay me! Not a nice company to deal with!
Roger C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.Sep 26,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
Never before have I felt comfortable traveling as I did recently on my trip to Iceland and seven other countries! I did not have a worry about the "what ifs" and thoroughly enjoyed traveling in the various countries.
I will never travel again in foreign countries without this insurance.
I will never travel again in foreign countries without this insurance.
Frances S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
We did not have need to submit any claims as our trip went smoothly. Our interactions with the insurance provider prior to the trip were handled smoothly and politely.
Norman S. would
recommend this plan to a friend or relative.
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