Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
We had to cancel our January 26, 2024 cruise in mid-December when my husband needed an immediate knee replacement. I filed the claim paperwork on December 15, 2023. Today is March 1, 2024 and we finally got our claim resolved and received a payment today to reimburse our non-refunded cruise fare. I think the most annoying thing about the process was lack of communication and clarity as to the status of our claim. The first communication I received about the claim was 1 month after I filed. In addition to the documents that I originally filed, I was asked to provide additional documents to support my claim and had to scramble to collect them in a format that was acceptable to the agency. They did acknowledge receipt of the documents, but I heard nothing for several weeks. I finally started calling to check on the status of the claim. I will note that I was always treated respectfully by the agents with whom I spoke. This is the first time (and I do hope the last) that I have submitted a claim so I have nothing to compare the length of time it took to resolve the claim, but it did seem like a long time.
Patricia F. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
It's hard to recommend a plan when you don't use it... It's great to know you have coverage!!!!
Francis K. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Thank goodness we didn't need to use the trip protection coverage, our vacation was wonderful! Since it was hurricane season I did not want to forgo this coverage! Glad we didn't need to use it but it offered more protection than what the cruise line was offering and for a MUCH BETTER PRICE. I will use this company again!
Tracy S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We almost had to file a claim for lost luggage. After looking at the requirements to file a claim it would be virtually impossible for any one to have documentation and receipts for personal items in the suit case. Who keeps receipts for clothing that could be several months or longer old and for a suitcase that may be several years old?
It seems bogus to even offer lost luggage protection.
Thank Goodness that the cruise line found our luggage and is shipping it to us.
It seems bogus to even offer lost luggage protection.
Thank Goodness that the cruise line found our luggage and is shipping it to us.
John T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I did not file a claim, so I don't know how effective this plan really is and how it may help me or advise me with ideas that would help me and keep the plan cost low for everyone else.
KENNETH W. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
Patriot International Lite
My only medical insurance is through Medicare, so the coverage provided by InsureMyTrip gave us peace of mind.
Michael K. would
recommend this plan to a friend or relative.
Show
reviews per page.
You are correct in stating that most people would not have receipts for many items. Although many of our policies require receipts for reimbursement of any item, your iTravelInsured plan does make an exception:
"For claimed items without original receipts, payment of loss will be calculated based upon fifty percent (50%) of the Actual Cash Value at the time of loss, not to exceed two hundred fifty dollars ($250) per article."
Although that amount would still be much less than expected, your policy does still offer broader coverage than most travel plans. Nevertheless, the best Personal Property coverage would always be provided by your homeowners policy.