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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have taken a cruise tour and visited Peru rated International Medical Group
4.70 out of 5
6
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We had a claim and it was promptly reviewed and a payment for the amount submitted was approved. Very pleased with the process!
Stevan U. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Thankfully did not need to use. The price was good and glad I had .
Sharilyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Several emails sent for medical claim from Peru and Ecuador did not go through. Email address was checked and was correct. I tried filing the claim by email when returned to USA and still would not go through. Finally I called and had the insurer email me and I replied with claim attachments and then it went through. Email address in question is [email protected] this needs to be fixed. It took 3 weeks after claim submission on 2/22/19 to get the check.
Hamir M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the issue with the claims email address to our attention. International Medical Group will look into the problem with the email address and do whatever they can to correct it.

    In the meantime, our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.
    Mar 22,2019
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