Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured SE
Thankfully I didn't have to use the insurance. Hard to evaluate all aspects of the plan. I've used this policy in the past but never a claim. One feature is the ability to increase coverage with additional premiums as you incur additional trip costs.
Karen S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Our airline cancelled our flight home from New Zealand the night before we were to come home! Spent two extra nights in Christchurch. not a hardship but IMG reimbursed to policy limits for the additional cost. Top notch service.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I did not take this trip, cancelled the cruise months before. In other words I wasted money on a trip I did not take.
Shari T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Michelle A
Thank you for your review. Most plans come with a review period in which you are able to review the policy and cancel for a refund. Once you are outside of the review period typically no refund will be issued but we can request to transfer the policy to a future trip, to not lose the insurance premium. Please feel free to contact us at 800-487-4722 and we can review the options available with your travel insurance policy.Jan 15,2020
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
If you read most reviews, they are written by people who didn't file claims. After spraining both knees and ankles, this plan paid a total of $95 for crutches and nothing for small additional taxi and uber costs, since I couldn't walk. The rest of my medical was paid for by New Zealand. When I called their service number, I left a message and didn't get a call back. I finally called their emergency number and was told to go to an ER. They gave me an address, which turned out to be a doctor's office (not open at 5 a.m.). The exclusions in this policy/company are ridiculous: Charge the maximum, pay the very minimum at all costs. I would avoid them like the plague in the future and will share this information as broadly as possible.
Sherry L. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
-
Mike
Thank you for your feedback on the policy, we have forwarded your comments to International Medical Group. We are very sorry to hear that you suffered an accidental injury during your trip.
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jun 25,2019
The trip included a
tour
International Medical Group
iTravelInsured LX
expensive for the coverage I needed
Sarah W. would
recommend this plan to a friend or relative.
-
Carol
Generally, Comprehensive plan premiums are based on the age of the traveler, trip cost and length of trip. Of course, you also selected the iTravelInsured LX plan which included Pre-existing Medical Condition Coverage, Cancel for Work Reasons, Cancel for Any Reason, Interrupt for Any Reason, Primary Medical 500,000 USD limit and Emergency Medical Evacuation 1,000,000 USD limit.
Please call us at 800-487-4722 if you have any questions or concerns.Feb 12,2019
The trip included a
tour
International Medical Group
iTravelInsured SE
I am sure it is a good plan. I can truly give honest review when I have to file a claim and she how fast, Fair and Friendly it is handled.
Rajesh C. would
recommend this plan to a friend or relative.
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