Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Just happy we didn't need to use the plan
HD M. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Did not have to use...
Sharon K. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured LX
They finally paid what was covered by the plan, HOWEVER, it took multiple phone calls and emails to get any action on the claim. It took 4 months to finally receive the reimbursement we were entitled to, thanks to the help of a contact at Insure My Trip.
John F. would not
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2019
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I didnt have to use the insurance but it was a comfort having it especially at this price & coverage.
Tatia C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Fortunately did not have to use this, but was assured it was there if we did.
Lynn C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured LX
We didn’t have to use the insurance, but we had peace of mind knowing we had it.
Sonya S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Incurred major medical expenses as a result of my wife experiencing medical problems while on a cruise. This involved having to leave the ship, a 4+ hour ambulance ride an overnight stay in a Mexican hospital and an unexpected flight back to Fort Lauderdale. I cannot say enough good things about the reimbursement process with IMG. They accepted all documentation (even medical reports in Spanish) without asking more, the claim was processed timely, email communications described where the claim was in processing. When I did call to check on the process, the customer service rep could not have been more helpful. I would definitely recommend IMG.
Martin R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
I always get travel insurance through Insure My Trip, great peace of mind knowing I'm covered.
DAVID V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Fortunately we didn't need to file a claim, but there's comfort and security in knowing that you can if necessary.
Roger H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Response time and processing for claim was slow. We had to contact them twice to ask about status and then they would take action.However, claim was finally paid and payment was fair.
Jeffrey M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 05,2019