Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I think that travel insurance is too expensive compared to the risk assumed by the insurance company. I have bought travel insurance for several trips and never had a claim - and don't know of anyone that has ever filed a claim. May gamble and do without it on next trip.
Raymond Y. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Broke a tooth eating a "rib" (pork I think) in Germany, but chose to wait until I returned to America to seek treatment as I didn't want to translate to a German dentist as I don't speak German (other than how to order schnitzel and "bier") and naturally it happened on a weekend. When I got home my Internet access was not working and I spent two plus hours talking to a nice lady in the Philippines who, in the end, couldn't help me. Then I went to do errands and my car wouldn't start, because someone in my absence left the trunk door open which drained/killed the battery, which I replaced for give or take $150. But, I digress, none of my woes were covered by your policy and those that would be never arose. Insurance is purchased in the hope you won't need it, but if you do you have it. Sounds like something Yogi Berra (God rest his soul) would say. So, I'm glad I had it. Going to dentist tomorrow. Wish me luck.
Kevin G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
I kept thinking what if they lose my luggage but then I would think, don’t worry about it, you’re covered. I also thought about getting hurt, we did a lot of hiking in Germany and driving on some crazy, tiny roads in Italy. Then I would think about the insurance I had and it kept me from worrying.
Alaina T. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
Unable to evaluate the adequacy of the plan except insofar as it afforded us the "peace of mind" provided by the belief that we would have been well covered had a claim situation arisen, which did not happen. In that sense, we got what we wanted and the price and convenience in setting it up was acceptable to us, and included no unexpected surprises or problems. We would gladly return to the same providers in the future when the need arises based on our experience, and in fact we were return customers this time, based on our prior satisfaction using this provider. We did not compare the prices with other websites offering similar services before committing to purchase our plan.
Peter K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Very Glad that we had no reason to use this policy!!
Jean D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
I like the extra coverage and protection I get for my rental car in Europe, peace of mind!
Gisela F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I had researched thoroughly and found this coverage suited my needs and was more than reasonable. Purchasing travel insurance brought me peace of mind.
Elaine L. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I had to cut short a tour this summer because of a medical problem. At home, I gathered all the documents that the insurer required for Trip Interruption and sent the packet to I Travel Insured by Priority Mail. I called the insurer about ten days after the package had arrived according to USPS tracking. The rep I spoke to checked and said it had NOT arrived--but he would check again and call me back in 2 days. Never happened. So I called again, spoke to someone else and got same response even after I had sent USPS tracking showing the date and time it had arrived and that it had been picked up that day. Neither rep said "sorry," "must be a problem at our end,"--nothing the least bit concerned or helpful. I then contacted Insure My Trip, and they
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
Judith L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
We are sorry we have not meet your expectations. We value your feedback and take concerns such as yours very seriously. We currently do have a backlog in claims, and have escalated your claim for processing. We are in process of training an additional team to handle claims in a more timely fashion so this does not affect customers in the future. We will be in contact with you soon with final determination on your claim. Thank you for your patience.Aug 21,2018
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International Medical Group
iTravelInsured LX
Thank God, we did not have to use any section of the plan, but it gave us peace of mind. It was very reasonable for that enormous benefit.
Diane C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Didn't make a claim but the medical coverage was excellent for the price. Peace of mind is worth a lot.
Donna W. would
recommend this plan to a friend or relative.
Show
reviews per page.
We are glad to hear that you requested the assistance of an InsureMyTrip advocate. Our customer care representatives are non-commissioned representatives who work to find the best plan for you. As you explained in your review, our Anytime Advocates supported and facilitated the claim process on your behalf.
Please feel free to call us at 800-487-4722 if you have any further questions.