Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
So happy everything went well, I did not need to use the plan.
DELIA P. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured LX
We (3 Travelers) purchased the IMG iTravelInsured LX plan because of the coverage it provided for an overseas trip. We ended up cancelling our trip due to one of our travelers having to cancel her trip with us because an immediate family member was diagnosed with cancer, and the Traveler in our group had to take care of the immediate family member. We provided as much detail as possible and the necessary documents to file a Trip Cancellation claim for reimbursement of non-refundable expenses that were covered under the IMG iTravelInsured LX plan. It took two months to gather the documents. We had 90 days to file a claim from the date of the trip cancellation. Initially, IMG paid a partial payment of the claimed expenses we filed for. We found IMG made an error in their calculations on our claim. We were frustrated at this point. We got InsureMyTrip, who we bought the IMG plan through, involved and they assigned an Advocate to assist us with IMG. Approximately one month later, IMG realized the error and paid us the rest of the non-refundable expenses in our claim. We can say that IMG did pay our claim after three plus months for all Travelers in the plan policy. Although it was extremely frustrating at times, we were able to speak to an IMG representative every time we called. Even though we are somewhat dissatisfied with how the process went to get reimbursed under the policy, we would still recommend IMG iTravelinsured LX plan. We found the plan for each of us to be fairly priced for our coverage needs. Just keep documentation of all your travel planned and pay attention to the instructions that tell you what is required if you file a claim. READ YOUR ACTUAL POLICY from the underwriter of the insurance. You have 14 days to reject this plan if something doesn't fit your needs. IMG did come through in the end and did finally process our claim fairly. I would use IMG again.
Paul N. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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IMG RR Team AccountInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Apr 26,2019
The trip included a
cruise
International Medical Group
iTravelInsured SE
Like any insurance you buy, it seems expensive after you paid the premium and don't use the insurance, but that's kinda' the point of insurance, isn't it? It would be hugely expensive if you didn't have it and needed it. The second time I have used IMG insurance and will continue to use it in any upcoming travels.
Clarence R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Fortunately, I didn't need to use this insurance but it seemed to cover all of the possible issues we might have and was reasonably priced.
Margaret M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Don't know how to evaluate since we did not file a claim. Service seems to be competitively priced.
Gary M. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Comprehensive and competitively priced.
Walter B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
We were fortunate enough to not have to use the plan.
James S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Fortunately, I did not need to apply for coverage. However,I felt comfortable knowing it was there if needed.
Judith S. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Lite
coverage was rather one sided.should have been more generous for the price.
Peter W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your review and feedback. I have passed along your comments to IMG. Please note, policy premiums are based on a number of factors including but not limited to: the desired coverage limit selected for emergency medical coverage, age of traveler, and length of trip.Oct 22,2013
International Medical Group
Patriot International Lite
Glad we did not need to use the coverage but it gave us the peace of mind having it.
John N. would
recommend this plan to a friend or relative.
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