Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
Patriot America Lite
I'm completely satisfied with insurenmytrip.
Thanks.
Thanks.
NHAN T. would
recommend this plan to a friend or relative.
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Carol
Thank you for submitting a 5 star review for your International Medical Group Patriot America plan. We were pleased to assist you in selecting and purchasing a plan that covered all items that you wished to insure at a reasonable premium.Aug 12,2019
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Had no claims.
Richard M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
We opened a claim but ended up not processing it. Flight and luggage delay were on our way back home which they apparently do not cover unless it’s > 12 hrs. The agents were friendly and the price was OK.
marina u. would not
recommend this plan to a friend or relative.
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Carol
Thank you for your review. Although we regret that there was no coverage for delayed baggage under your policy, we are pleased to hear that the claims representatives were friendly. Nevertheless as they explained that under your policy, "Baggage Delay...(would reimburse you) If, while on a Trip, your checked baggage is delayed or misdirected by a Common Carrier for more than twelve (12) hours from Your time of arrival at a destination other than Your return destination..."
Since your baggage was delayed less than 12 hours during your travel to your return destination, there would be no reimbursement under your Baggage Delay coverage.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Aug 01,2019
The trip included a
cruise
tour
International Medical Group
Patriot America Lite
so far so good... I am happy to continue with such a plan!
Miguel K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Trip was great. Happy we did not need to use the insurance for any reason. But, knowing we would be covered if needed helps for peace of mind.
Paul V. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Need to know if a claim is needed while in another country, will the insurance pick up the costs or will we have to pay "up-front" and then get reimbursed. Just learned of a friend who had to pay out-of-pocket for a medical emergency in the amounts of $20K plus before they could get medical evacuation and they had a similar insurance plan. If that is the case, this is not a good plan to have.
Patricia T. would
recommend this plan to a friend or relative.
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Carol
Thank you for reaching out to us for this information. Since travel insurance plans vary significantly among companies, plans and states, we cannot fairly comment on the claim settlement for another insurance provider. However, we can review the terms and conditions in your plan which included a Primary Medical limit of 150,000 USD per person.
"Accident and Sickness Medical Expense"
"Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered.
Benefits will include one thousand dollars (1,000 USD) for expenses incurred during Your Trip for emergency dental treatment. Only expenses for emergency dental treatment to natural teeth incurred during Your Trip will be reimbursed. Expenses incurred after Your Trip are not covered.
Benefits will not be paid in excess of the Usual and Customary Charges.
Advance payment will be made to a Hospital, up to the Maximum Benefit Amount, if needed to secure Your admission to a Hospital, because of a Covered Accidental Injury or covered Sickness. The Program Medical Advisor will coordinate advance payment to the Hospital."
Please feel free to call us at (800) 487-4722 if you would like additional information.Mar 26,2019
The trip included a
cruise
tour
International Medical Group
Patriot Multi-Trip America
Did not have to file as claim. But it is assuring that I have your coverage
Doria Maria Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot America Lite
I never needed any medical requirements during my trip so it would be hard to tell myself how I had experienced that plan
UTKARSH P. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
the people on the other end of the phone know all the ins and outs of navigating the small print and details-- they're a well informed group of service representatives and give you the assurance you're 'well-covered'
Harriet P. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jul 31,2018
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