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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour and visited the United Kingdom rated International Medical Group
4.59 out of 5
57
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
I insured my trip through International Medical Group, iTravelInsured.

We were going to be gone for a very long time and since one can not insure just part of the trip there were few companies that would take on the long vacation; iTravelInsured however would and did. I contracted COViD and consequently had to make a large claim since we missed a lot, lying in a hotel room trying to get better. In settling my claim they treated me very fairly; my settlement was larger than I expected due to benefits like 'travel delay' and 'trip interruption'.

Timeliness.... But from the time I submitted my claim to the day I received my check it was one day short of five months. Toward the end of that period I was questioning wether or not they were really going to issue me a check; I was starting to loose sleep, waking up thinking about what to do next. Consequently, have your eyes open if you go with IMG iTravelInsured, their good qualities outlined at the start of this review were drowned by the tartiness of the settlement process and final payment.
Robert B. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
As usual, InsureMyTrip.com came through with a selection of plans that allowed us to pick one that exactly fit our needs, at a price that was significantly less than the plan offered by the tour company we used. The good news is that we didn't need to file a claim, but it was very reassuring to know that if we had had a problem, that the iTravelInsured LX plan would have been there to support us.
John Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Plan was comprehensive and competitively priced. I have Medicare, so medical coverage abroad is important to me. This policy had a 150,000USD benefit, considerably more than most other plans I shopped.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We had a 24 hour delay. I had forgotten that the plan provided benefits for a delay of that long so I did not save every scrap of paper needed to file a claim. The info is no longer on the airlines or tour sites and I no longer have itemized bills-just info on my credit card statement. So impossible to file a claim. But I learned a good lesson.
Alan T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately, we did not need to use the plan.
Joseph H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did not use
Kenneth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Visa
Awesome Medical coverage at a reasonable affordable premium price tag.
Complete Peace of Mind!
Mayank S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Thankful we didn’t need to use it! Thankful for the peace of mind.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately, we had no need for the coverage, as there were no incidents on our trip. Having a comprehensive plan, however, provided peace of mind, which is worth a lot..
Edward F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I guess this plan would cover the biggies, medic evac, medical emergency or if trip is cancelled for one of the covered reasons. I was denied coverage when our taxi failed to pick us up and we missed our bus for one leg of a 3 day excursion. I had to immediately hire a private car to get us to the second leg of trip.( $206) Claims denied because delay was not over 6 hrs. (I could not wait that long to make other arrangements) and because the taxi was not delayed because of terror, weather, etc. Just check to be sure you understand the limitations of the policy. Nice folks to work with otherwise.
Robert M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
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    Thank you for sharing your feedback about International Medical Group. We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Oct 12,2018
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