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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Italy and tour rated International Medical Group
4.39 out of 5
100
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since I didn’t have to file a claim, some of the questions do not apply.
Nevertheless:
I was grateful to have insurance for our trip. I’m not so naive to think that we are immune to health emergencies and travel disruptions.
Seymour C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
My only complaint is that the claims process moves very slowly. I submitted all of the requested documentation and then on day 28 they requested more information - all of which (except for my bank account number) they already had. I sent all of that info the same day I received the request and my claim was finally settled on day 62. During this very long wait there was no way to get any information on the status of my claim. The settlement was fair, but definitely not prompt.
Cynthia O. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about your claims experience but are happy to learn the claim was paid. In the future, please feel free to reach out to us here at InsureMyTrip if you feel like your claim is taking too long to process. One of our Anytime Advocates can look into your claim and see if they may be able to help expedite the process for you. Please call us at 800-487-4722 if you have any questions or concerns and we would be happy to assist you. We look forward to helping with your travel insurance needs in the future.
    Aug 28,2019
The trip included a
cruise
tour
International Medical Group Patriot International Lite
I did not have to use the coverage, I got it in the event it was needed. I'm satisfied with what I read and saw about the plan and yes I would recommend it to others.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Did not need to make a claim.
Edward L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Didn’t use it, but with my medical issues, having it gave me the peace of mind to let me relax and enjoy my trip.
Lex F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Had a great trip abroad and was glad that we had the insurance. But was not happy with the response on my inquiry.
Jerry M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn you were not satisfied with your experience when reaching out to IMG iTravelInsured. We have shared your feedback with IMG iTravelInsured to review further. If you have any questions or concerns, please feel free to contact us by emailing [email protected].
    May 29,2019
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Bought the medical plan to cover my trip to Europe. Like their friendly service and adviser's suggestion. The cost is very reasonable. Will be back for my future trips for sure.
Lin Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We know what it is to have to file a large claim under a plan so we wanted the best coverage offered. This plan came highly recommended and brought us confidence when we traveled. Thank goodness we did not have to file a claim.
Mary Zita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We didn't need to file a claim, but it gave us peace of mind.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
My trip consisted of two segments, one where we travelled on our own and then when we started an organized two week tour. I bought this plan to cover my personal self directed travel, and in conjunction with a separate insurance plan to cover the tour offered by the tour operator at a very good price. I always buy my trip insurance through Insuremytrip as you never know when you will need it. Then you hope you are actually covered and or reimbursed without a huge hassle. The only time I actually filed a claim, the process was so bad I dropped my claim. On the trip that I am reviewing, I did not file a claim and so I have no idea whether the International Medical Group iTravelInsured SE plan was good or not. But I had the peace of mind knowing that hopefully I was covered.
Peter H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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