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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited France rated International Medical Group
4.41 out of 5
141
ratings and reviews
91%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured SE
We did not have to use the plan so it is truly difficult to say if it was good or not because we never tested it or saw if it was what we expected it to be.

Thank You
Cecile F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Fortunately I did not use my insurance but I felt secure that it was there for me!
Miriam B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Did not need the insurance but good to know it was there.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
As I have never submitted a claim, cannot comment on quality of service but find site easy to navigate and it provides the coverage I need.
Thomas L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
The plan seemed to cover all of the items that were of concern. Foreign health insurance, trip cancellation, and trip alteration among them. Fortunately, we did not need to make a claim. I could not figure out how the "pre-existing condition waiver" worked. I acquired the insurance within 30 days of making my initial trip payment and within 24 hours of making my final non -refundable payment. I wanted only the two payments for transportation to be covered. All others were refundable. I assume that we were covered for pre-existing conditions. I need to be sure prior to our next trip.
James Phillip W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    The policy that you purchased included a waiver for pre-existing conditions with the following conditions met:

    "a) Your Payment or Deposit for this Policy and enrollment form are received within 24 hours of the final Payment for Your Trip or before the final Payment for Your Trip; and
    b) You are not disabled from travel at the time Your premium is paid."

    In the future, please consider speaking with us prior to purchasing a policy. We would be happy to provide you with an explanation of the pre-existing conditions exclusion and the requirements for the waiver to be included. The requirements are specific to each plan can vary from state to state. We can be reached at 800-487-4722 or send an email to [email protected].
    Aug 16,2018
International Medical Group iTravelInsured SE
Did not need to use.
WILLIAM K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This policy had the coverage we were looking for. However, there was predicted storm on departure day for our trip. I tried to call on Memorial Day (day before departure day) to ask a question about coverage and actions I should take in case of flight disruptions. Offices were closed and emergency contact information was not accurate. I discussed with Insuremytrip reps who were surprised. They tried to contact IMG as well and were unsuccessful. If I had been on my trip and been trying to call with an emergency, not being to get in touch with the insurance company would have been a problem.
Roland C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 15,2018
The trip included a
tour
International Medical Group iTravelInsured SE
Good coverage if needed. I can always count on InsureMyTrip to provide me with the best and multiple options for the coverage I need and hopefully will not use. Peace of mind!
Virginia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I am thankful that I did not need to use this insurance. However, it gave me much comfort to know that should I fall ill or have and accident while overseas that I would be more than sufficiently covered.
Linda W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Claims were slow and paid nothing. Delayed payment from my insurance in the US. Very disappointing.
John C. would not recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan. You are correct in that the International Medical Group Patriot International is a secondary policy. The majority of travel insurance policies are secondary.

    If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their primary health insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Aug 10,2017
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