Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Felt confident having this coverage. Not sure if it was adequate to cover any and all I would have needed but happy to not need to find out!
Dawn D. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Everything was peaches and cream when the sales rep (Melissa) was taking my credit card for the full payment on day one. Of course, I wanted to take this trip, or I would not have booked it in the first place! When I developed severe medical issues that were well documented by two licensed physicians, I had to cancel any travel plans. When I filed my claim, IMG immediately began interrogating me like a hardened criminal! After more letters and forms completed by the doctors, they still spoke to me like I was lying to them!! They said that they usually took 30-45 days to review all claims. My case was documented, truthful and accurate……but they acted like if they ignore me long enough I might drop it and just go away. Only after weeks of my persistence, the claim was approved and THEN I was told it would be Two Weeks before they might pay me! Not a nice company to deal with!
Roger C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.Sep 26,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
I would never go on huge expensive trips without coverage anymore. We use this every time and have been happy with it.
Kellie T. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Fortunately, we did not need to file a claim. The coverage in this policy gave us peace of mind when traveling out of the country. We like the fact that coverage could be increased as trip planning took place over several months.
Susan H. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Tailoring the plan to need was great!
Brian S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Better to have it and not need it then to need it and not have it. I always find the most affordable options here and will continue to use you!
Toya F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Fortunately didn't need the coverage, but it covered all the areas I was concerned about.
Patrick K. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
While I have not had to file a claim, I have purchased this plan in the past because it provides the coverage I need at a reasonable price. I've contacted the company representatives to ask questions and found them to be knowledgeable and helpful.
Claire C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Thank goodness we didn't need to make a claim.
Deborah M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
This was the first time we have had to file a claim. My husband got sick on a cruise and ended up with a $8,500 medical bill. We did have to pay it out of pocket, but we were reimbursed for the entire amount. Very easy process and we had the money in our account in approximately 30 days. I would definitely use this company again.
John R. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful