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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.51 out of 5
2,248
ratings and reviews
94%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
Didn’t need to use, glad I had it
Kimberly R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
my wife broke her ankle so we couldn't travel - my trouble with claiming from IMG began at once - I found their claims website unworkable so submitted a lot of documents by mail

this eventually produced a series of e-mails that made clear they were inclined to deny a major part of the claim - the reason for this is that I bought the flights from Miami to Curacao with travel credits from American Airlines due to a previous flight cancellation from AA in 2022

I could not get IMG to acknowledge my loss from using this credit - they admit that no refund from AA was requested but today denied this portion of my claim - now they want some kind of proof that I received no credit from AA - although they actually checked with AA

I have tried to call these people and never get to speak to a decision-making person despite long waits - I am 80 and my wife is 77 - we insure to avoid exactly this sort of mess - there is no dispute that the trip was cancelled and the amount of our loss - just crazy bureaucratic paper shuffling

InsureMyTrip should drop this company - they are not fit for purpose
Chilton T. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Insurance is great when you need it. Thankfully, I didn't. I was the only one of a party of 6 that felt it was necessary. Maybe if the price was lower, more people would purchase.
Lynda J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I don't know how to respond to this survey as we didn't submit a claim and therefore have no idea how good your customer service is. It seemed like adequate coverage when I bought it and I'm glad i didn't have to test it.
Cynthia W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Lucky nothing happened, and I felt comfortable. I always plan for the worst and expect the best.
Gloria B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Luckily we did not need to use the plan but it gave my wife and I peace of mind knowing it was there if unfortunately something happened to us while overseas.
John K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
The best insurance is the one that never needs to be used. I feel secure when traveling knowing that I have coverage in case something unwanted should happen, requiring insurance coverage.
Deborah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I like talking to an agent, who knows more than I do about necessary coverage.
Donna C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Only issue with the plans available is that they all include emergency evacuation and I have a separate policy for that. I wish there was a way to decline that coverage for a reduced cost.
John T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I never used it and thus didn't need it.
Leon C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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