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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Italy rated John Hancock Insurance Agency, Inc.
4.53 out of 5
207
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Silver
We never needed to use our plan, however, there were circumstances that occurred during our 10 day trip that made us feel more secure because of buying it. First, there were weather problems predicted with our connection that could have caused problems in making our cruise; next there were protests in the city where our cruise started; and finally, there was a last minute strike on the airline on which we were flying home. If any of these situations had become a reality, we felt sure we had a "back-up" plan when we were thousands of miles away from home and not able to speak the language of the country in which we were traveling. The peace of mind was worth cost for us.
Thomas W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
The plan was reasonably priced with good coverage, though I did't have to use it.
VLADIMIR S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't need to use it so can't comment on the claim process.
Brian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
When we scheduled our trip , we had purchased insurance through insure my trip with John Hancock. Due to unforeseen circumstances, we had to cancel our planned trip. I contacted the insurance company and they were very helpful in instructing me with the needed documentation and follow up, We are awaiting the refund which we have been told will be arriving shortly,
Mary-Jo F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
The John Hancock Silver Plan provided the comfort that we would be covered should we encounter a problem. Fortunately, we did not need to use the plan.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I didn't have to use the plan. But there was peace of mind knowing that I was covered.
Evelyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Trip went without any glicthes. No claims had to be made. But good to know the protection was there just in case. Would buy again if I had to.
Linda I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I have recommended this to people on a Facebook travel page I follow. I was happy with the coverage offered.
Beth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Having not actually used the insurance, it is difficult to answer some of these questions.
Rhonda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Fortunately we did not have to file a claim so don't know how good the plan or the process would have been. It was half the price of what our travel agent was offering.
Barry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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