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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Italy rated John Hancock Insurance Agency, Inc.
4.53 out of 5
207
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
Thankfully, my wife and I didn't have to file a claim. The insurance served a great purpose giving us peace of mind while on a biking trip in Italy.
Raymond G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I had a terrible time dealing with Seven Corners the agency who handled a claim for car damage. They sent me forms for the wrong company who sent it back to me delaying the claim a month.
They finally processed it, and a rep said they would send me a $25 gift card to make up for the problems. I never got it until I emailed them. When it finally arrived the cover letter had the wrong name on it! Very poorly organized company. I am taking a long trip to Europe this summer 2016 and will never use them again. Would NOT RECOMMEND.
Joan G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
The cost of the plan and benefits were better rhan what I was being offered theough the tour group I booked with. I am thankful I did not have to fule a claim. For this reason only I am, of course, unable to provide feed back on the service aspect
Lori J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
It was far too expensive.
Lawrence L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I read a ton of terrible reviews online about other trip insurance companies before settling on John Hancock. I ended up having to file a claim and the coverage, communication, resolution etc. were all outstanding!
Thomas S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Very happy with the price and also very happy that we did not need to use the policy.
WILHELMINA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately we never had to use any of the trip insurance so I cannot comment very much regarding the policy.
Randal B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
This is the second time I purchased this plan. The first time we had a medical situation with a family member that caused us to cancel our trip. They processed the claim and reimbursed our costs promptly.
Donny H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I Did not have to use the plan, but felt confident that it would cover unforeseen needs.
LEONARD W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I mainly needed coverage for emergency medical coverage. Comparing to all others for just medical alone, the price was not much different. This comprehensive coverage gave me the peace of mind within a reasonable price range.
Ky P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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