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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour rated John Hancock Insurance Agency, Inc.
4.52 out of 5
1,214
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
Expensive plan and didn't need it, but if we did the coverage would have been excellent.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I didn't file a claim, it is impossible to say how good this company is. It certainly was expensive but this seems to be true with all travel insurance.
Dana I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I did not need to use the plan but it was good to know I had the coverage. John Hancock people were easy to work with and understanding.
Mary O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Our flight to Tokyo was cancelled due to mechanical difficulties, and we arrived a day late to our pre-paid hotel. Fortunately, the hotel refunded our money for the first night, otherwise we would have had to make a claim on the insurance. This experience confirmed for us how important it is to have travel insurance. We bought it mainly for the travel accident and health coverage, but actually may have needed it for the travel disruption!
David A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not need to use the plan, so I cannot comment on how well it would have worked.
Linda W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't get to use the plan but having it gave me peace of mind during my trip.
Maria Galenia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately I didn't need to use the insurance.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Easy to purchase online. Customer service was helpful when we had a question about making a change to the coverage. Thankfully, we did not have to make a claim!
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
As there was no claim it is impossible to recommend something I don't know.
jacob k. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not use.
Donna J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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