Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Gold
Had to appeal original decision to not fully pay for my claim. Insure My Trip intervened and got my full amount. 5 stars to InsureMyTrip and 2 stars to John Hancock Insurance Agency.
Greene L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. The claims administrator promptly reviewed the claim, and provided a prompt and appropriate resolution.Feb 26,2016
The trip included a
tour
John Hancock
Gold
It was reassuring to know that we had coverage, particularly when one of us became ill in rural New Zealand. Our claim was handled efficiently and the staff were very courteous in answering our questions related to the process.
Robert P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
John Hancock
Gold
I thought the plan provided good coverage for what I might need. Fortunately I was well and did not need to use your insurance.
Leonie N. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Fortunately did not have any incidents requiring filing of a claim, so no experience with the claims process.
Gary K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I was glad so have everything go smoothly and not need to make a claim. Having insurance is the way to go as it gives sme peace of mind.
Claire S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Difficult to evaluate as I had no claim.
Barbara L. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I had an illness interrupt my trip. After submitting my documentation I received reimbursement quickly and without additional paperwork. I was really pleased with their responsiveness and would buy this insurance again.
Joseph J. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
We cancelled our trip for health reasons and received a prompt payment following our application supported by the doctor.
Neil B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Bronze
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would
recommend this plan to a friend or relative.