Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Gold
Probably could skip trip cancellation costs...good idea though to have emergency medical evacuation coverage
Charlotte P. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
We had to cancel the trip due to a family health emergency. The claim was processed and approved one day after submission. I was quite pleased with the customer service and responsiveness!
Paula S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
John Hancock
Bronze
Like pulling teeth. Provided all requested docs and more and was denied over and over until you finally caved!
Your people weren't that friendly either....kind of snarky.
Your people weren't that friendly either....kind of snarky.
Klaus K. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 23,2017
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"• Are you hyper-aware of the cost of your travel arrangements?
• Are you concerned an injury or illness of you or a loved one may affect your trip?
• Are you traveling during a heightened risk of severe weather, like the holidays or hurricane season?
• Does your trip include prepaid nonrefundable expenses such as cruises, tours, flights, home rentals, car rentals or event tickets?"
If your answer to any of these questions is yes, then you should consider covering the cost of your trip.
In the future, you may wish to call InsureMyTrip at 800-487-4722 for assistance in securing competitive quotes.