Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Bronze
When I bought my plan I did not think I would need it. But when my travel partner could not go because of a emergency health condition, I filed for a refund for my airline ticket , American Airlines would not refund, then this insurance policy would not issue help because they said that my travel partner (my cousin) did not qualify as a family member for a refund. This policy from John Hancock was useless for me.
paul r. would not
recommend this plan to a friend or relative.
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Upon receiving your review comments, we assigned an advocate who called you and suggested that you appeal your claim resubmitting the forms stating that you canceled your trip due to the sickness of a "Traveling Companion" (which) means person(s) named and traveling under the same reservation as You, person(s) booked to accompany You on Your Covered Trip, person(s) sharing travel arrangements with You, or a person or persons with whom You have coordinated travel arrangements and intend to travel with You during the Covered Trip." However, you declined to file an appeal.
Should you change your mind, please call your advocate at (800) 487-4722 who will be glad to assist you in the process.