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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour and taken a cruise rated John Hancock Insurance Agency, Inc.
4.52 out of 5
407
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
always an easy way to protect myself! Luckily I have never had to use it.
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I (fortunately) did not have to use the plan. I purchased it after reading what it covered and also felt the cost of the premium was fair.
Diana S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
There were no hassles in making my claim for reimbursement due to the death of my husband. The only reason I didn't give them a 5 star rating was that it took quite awhile to receive the reimbursement.
Vicki M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thankfully we didn’t have to use this, but it was the peace of mind that we needed especially with all of the variables going on in our trip plan. I would agree that the application process was streamlined, and provided me the options I needed to get this secured. I would use again and would recommend to others.
Scott L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I had a few concerns about a couple of things, and the company was very responsive and helped me. I didn't have a claim, but I felt very confident that it would have worked out if I had.
Cary F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Minimal contact with the insurance company, they took my premium and emailed ID and policy. No claim filed.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We did not need the plan but we felt comfortable knowing we had it. We were happy with the reminder on what to bring with us if we needed coverage. We were also very happy with the services of Insure My Trip. They make comparative insurance shopping very easy and cost effective.
Carol R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
John Hancock Bronze paid my claims in entirety. I had to re-submit my information using their forms because my first submittal didn't suit their accounting system. But all's well that ends well!
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I felt the coverage was good and the price was reasonable. Thank goodness we did not have to file a claim but having the plan gave us comfort knowing that we were covered.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not have to use. At age 71 and on a cruise, one needs peace of mind. Hancock Silver plan is the way to go.
Marilynn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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