Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
John Hancock
Bronze
Unfortunately we had to cancel the trip 10 days before departure, due to a health issue. The customer service person at Hancock was helpful, and the company paid our claim promptly, within the time period specified.
Virginia M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
Thankfully did not need to file a claim. Plan is very expensive but slightly less costly than plan recommended by Travel Agent.
James S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
This is the second time I have bought this policy and fortunately I haven't needed to use it. But it makes me feel more comfortable to have it in the event I would need it.
Christina W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
There is always a peace of mind having travel insurance. Fortunately there was no need for me to access the insurance. I will use "insure my trip" again for future travel. Thank you.
Jane F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
It was not necessary for us to use the insurance but felt confident we would be helped if necessary
Richard R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
Easy to get plan desired by phone call...all staff seem to be very knowledge.
Richard H. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
I can't really evaluate the policy. Gratefully, we didn't need to use it. The test would have been how we were treated had we filed a claim.
Susan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Had a missed connection on return trip from Europe to U.S. Filed claim and submitted receipts for hotel, meals, and taxi rides. John Hancock processed and reimburnsed all expenses in full, with ease, and promptly.
MICHAEL D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
Did not need to use the plan but it was good to have the coverage.
Francis C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
The email correspondence from John Hancock Insurance following the purchase was terrific. In addition, two or three days prior to our trip, we received a reminder email with a plan summary, and important numbers to call if necessary. Good work! The responsiveness from John Hancock provided us with a secure feeling in the event we needed to make a claim.
Vincent S. would
recommend this plan to a friend or relative.