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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
911
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
John Hancock Bronze paid my claims in entirety. I had to re-submit my information using their forms because my first submittal didn't suit their accounting system. But all's well that ends well!
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Thankfully, we did not have occasion to use the insurance. AND, it makes the trip more comfortable to know that insurance is there if needed. (There was someone on our cruise who had to be helicoptered off the ship to a hospital while we were at sea, and we thought--hope he has insurance....)
Catherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Gave us peace of mind for a reasonable price from a company with a great reputation. Thank goodness we did not have to use it for any medical issues!
Mary Zita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
We're very happy with the full payment to cover our expenses.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I felt the coverage was good and the price was reasonable. Thank goodness we did not have to file a claim but having the plan gave us comfort knowing that we were covered.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not have to use. At age 71 and on a cruise, one needs peace of mind. Hancock Silver plan is the way to go.
Marilynn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
great peace of mind
William A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We are very happy that there were no occurrences to necessitate a claim. We hope the process would have gone smoothly in the event of a claim. We would choose John Hancock Insurance again in the future.
Yvonne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Hard to review when the policy wasn't used. Bought it and had peace of mind.
Glenn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Luckily, I didn't have to file a claim, so I don't know how well they respond to claims.
Frederick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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