Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Bronze
Re-assuring to know ad coverage if needed
Sandra W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Luckily I didn't need to use the plan, but it was nice having the security. The only negative is that it's a little pricey, but what insurance isn't these days.
James W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
We've never filed a claim before.This was a trip of a lifetime for the family and our 30th anniversary. Two weeks in Australia-part with adventures by Disney and part on our own. We had lots of tough stuff like skydiving on the beach planned and wanted (needed) special coverage, just in case.
We made a mistake-we listened to the travel agent and booked the domestic portion of the trip on American Airlines. Two days of our trip we were trapped in Dallas Texas instead of playing in Sydney Australia. We missed the sydney symphony in the Sydney opera house-surfing at Manley beach-and a full day of the organized tour.
We called the emergency claim number while trapped in Dallas airport and insure my trip was the only nice voice we heard for two days.
We filed the claim upon return and they were terrific. Didn't need the special coverage (glad we had it for skydiving) but for the ordinary issues we did need the coverage and they were the best.
We can never get the wasted time and missed activities back, but the cost was recovered and expenses were too. Quickly, easily, and fairly.
Now if only John Hancock ran American Airlines.....
We made a mistake-we listened to the travel agent and booked the domestic portion of the trip on American Airlines. Two days of our trip we were trapped in Dallas Texas instead of playing in Sydney Australia. We missed the sydney symphony in the Sydney opera house-surfing at Manley beach-and a full day of the organized tour.
We called the emergency claim number while trapped in Dallas airport and insure my trip was the only nice voice we heard for two days.
We filed the claim upon return and they were terrific. Didn't need the special coverage (glad we had it for skydiving) but for the ordinary issues we did need the coverage and they were the best.
We can never get the wasted time and missed activities back, but the cost was recovered and expenses were too. Quickly, easily, and fairly.
Now if only John Hancock ran American Airlines.....
John G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
We had a cancelled flight resulting in an over-night stay and two meals in Chicago. With one phone call, "Miguel" pleasantly explained my coverage, how to submit the claim, and, although telling me the claim form was on their website, promptly emailed it to me. Submission of the claim was easy enough and I received a full reimbursement check about 2 weeks later. I was very pleased with the pleasant and prompt service.
Attention other reviewers...If you did not submit a claim, your review is unnecessary! Saying, "Coverage looks good," or anything like that, gives no evidence of their service! Save space for folks who actually required assistance.
Attention other reviewers...If you did not submit a claim, your review is unnecessary! Saying, "Coverage looks good," or anything like that, gives no evidence of their service! Save space for folks who actually required assistance.
David D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Silver
Did not use it but glad I had it.
Darrell B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Comforting to have coverage, but fortunately I did not have to use it.
Bonnie D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
The plan offered great coverage and was reasonably priced relative to other options.
Ryan M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Didn't have to file a claim, so no comment on that. Coverage seemed reasonable for what I needed and well priced.
Alvin K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Having the insurance plan in place prior to our departure gave us peace of mind regarding some of life's events that had a potential of happening - especially with aging parents. Although we did not need to file any claims, we felt it was worth the reasonable cost to have know all would be OK should we have had to make some changes to our traveling plans.
Wayne J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
I had no claim, so the most important aspect of the policy was not used. The primary (not secondary) insurance coverage is most important to me.
Albert T. would
recommend this plan to a friend or relative.