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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
914
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
We (fortunately) didn't have to use this plan, but we felt it was a really good policy compared with others we looked at.
Andy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Fortunately our trip went off without a hitch, thank you for the peace of mind
Joel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Even though we didn't have to use the coverage, it was a comfort to know it was there, We saw other people injured or having to leave our ship and knew that if something happened to one of us, we had it covered. We are planning another trip and will definitely consider John Hancock again for coverage.
DOREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Did not have to file a claim, but I was glad I had the backup
Charles R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We had no reason to use this policy, fortunately, so I am really not able to review your product.
Meredith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Fortunately we did not need to submit a claim, but I would not travel without insurance.
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
After having purchased my travel insurance through the cruise lines for the last several years (& 5 previous cruises, with 2 different lines) I heard about insuremytrip via a FB page for Carnival cruisers & decided to check it out for my last cruise 11/5-13, 2016. I compared the coverages & pricing of the various companies available there vs what Carnival offered & was pleasantly surprised with the one I ended up choosing, John Hancock's Silver level plan, which is what I ended up purchasing for myself & my 2 adult sons who traveled with me (we drove from MI to Miami where we boarded the ship for our 8 day Southern Caribbean cruise). We did not end up needing to file a claim, thankfully, however, I will ABSOLUTELY purchase future travel insurance from John Hancock via insuremytrip again for our future cruise (& other) vacations & I have already recommended them to my parents who are frequent cruisers as well (primarily with Princess, where they are Elite level, but are also Platinum with Carnival) & know that they plan to purchase from you in the future as well. I have also recommended JH to other friends as well as people on that aforementioned FB page, my own FB page, as well as Cruise Critic. 100% satisfied! :-)
Tanya M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
It was a comfort to know the plan was in place if I needed it, but I did not. Thus, I cannot effectively rate the plan itself.
Shirley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I didn't use the coverage and cannot asset how useful it would be in a real situation.
Lin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Did not need it this time. So difficult to evaluate.
Amit S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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