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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour rated John Hancock Insurance Agency, Inc.
4.52 out of 5
1,209
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
always an easy way to protect myself! Luckily I have never had to use it.
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I (fortunately) did not have to use the plan. I purchased it after reading what it covered and also felt the cost of the premium was fair.
Diana S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
There were no hassles in making my claim for reimbursement due to the death of my husband. The only reason I didn't give them a 5 star rating was that it took quite awhile to receive the reimbursement.
Vicki M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
When comparing trip insurance, I found that the John Hancock plan was more comprehensive for a slightly lower price than comparable companies I had insured with in the past. Thankfully, I did not need to file any claims for my trip so I cannot comment on how good the coverage actually was.
Janis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
How can you be satisfied or dissatisfied with something you've never used? Like all insurance products, the odds are in favor of the insurer and with travel insurance in particular, it is probably used to offset the costs of other products that actually have to pay out. Entirely too expensive.!
Kenneth C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    Comprehensive policy premiums are rated based on the age of the traveler, his/her trip cost and the length of the trip. Since we offer plans from more than 25 of the leading providers of travel insurance, the pricing also varies by plan. Generally, the more expensive plans offer the broadest benefits with some exceptions.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jul 25,2017
The trip included a
tour
John Hancock Bronze
We use www.insuremytrip.com as it is easy way to find best policy for us. Many of our trips are long and due to our increase in age we are not happy with the premiums that are charged.....eventually it will prohibit us from traveling. We consider ourselves to be self insured and our only real needs are "cancellation"........It would be nice to be able to get coverage for just "cancellation" and perhaps emergency medical/evacuation (although we get reimbursed if self insured)) at a much lower cost. Often we pick John Hancock because it is the most competitive.... We have purchased several policies via www.insuremytrip.com in the past.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for submitting your feedback. Unfortunately, we do not currently offer trip cancellation only policies or comprehensive plans that allow you to customize and remove coverages.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jul 20,2017
The trip included a
tour
John Hancock Bronze
Luckily we did not have to use any portion of the coverage, but it was nice to know that we had it. Peace of mind!
Utz S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thankfully we didn’t have to use this, but it was the peace of mind that we needed especially with all of the variables going on in our trip plan. I would agree that the application process was streamlined, and provided me the options I needed to get this secured. I would use again and would recommend to others.
Scott L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I had a few concerns about a couple of things, and the company was very responsive and helped me. I didn't have a claim, but I felt very confident that it would have worked out if I had.
Cary F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I'm glad we had travel and flight insurance it gave us all peace of mind but especially greatful we didn't have to use it.
Your representatives where very knowledgeable and helpful when choosing the proper insurance for our trip that fit our needs . Thanks for giving us comfort knowing what ever could of happen we where covered.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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