Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Bronze
Purchasing process was very easy; pleased to have the peace of mind. Fortunately, didn't need to file a claim.
Eliot W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
My husband became ill while on our trip. This policy covered the hospital bill that our US insurance didn't cover. It also covered the excursions we could not take, the cost of taxi to the hospital and back , and even covered our portion of a rental car that we did not get to use.These were all the things we had asked for reimbursement. Professional, prompt. I would purchase a plan from them again. It did take 6 months to get everything settled, so keep that in mind--we had traveled internationally. A big slow down was actually our regular insurance company--I had to submit info that showed how much my personal medical insurance company covered before John Hancock would pursue the claim.
Note: It would be a good idea to print off the forms you might need and take them with you.That way the forms can be completed by the doctor while you are still at the hospital. I did not do that, and had to get the ER doc to write a letter instead. John Hancock DID accept the letter and worked with us, hassle free.
Note: It would be a good idea to print off the forms you might need and take them with you.That way the forms can be completed by the doctor while you are still at the hospital. I did not do that, and had to get the ER doc to write a letter instead. John Hancock DID accept the letter and worked with us, hassle free.
amy s. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
Thankfully did not have to file any claims. This policy seemed the best for the money and was great for peace of mind.
Tina W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Minimal contact with the insurance company, they took my premium and emailed ID and policy. No claim filed.
William D. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Contacted them about an injury and wanted some advice, took them several days for them to contact me. Ultimately had to make another request 3 days after my initial letter and had another response 9 days after to my first request.
Gregory S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
Difficult to evaluate as we did not need to file a claim. We had no reason to question the insurance plan.
GRAHAM J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
We did not need the plan but we felt comfortable knowing we had it. We were happy with the reminder on what to bring with us if we needed coverage. We were also very happy with the services of Insure My Trip. They make comparative insurance shopping very easy and cost effective.
Carol R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
John Hancock Bronze paid my claims in entirety. I had to re-submit my information using their forms because my first submittal didn't suit their accounting system. But all's well that ends well!
Bruce D. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Glad we did not have to use coverage. Ease of purchase and your timely response with cards and other pertinent information will bring me back to John Hancock for my future travel insurance needs. Rates were competitive.
Larry S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Fortunately, didn't have to file a claim.
Liked the explanations and the reminder before we departed, to take the card.
Liked the explanations and the reminder before we departed, to take the card.
James T. would
recommend this plan to a friend or relative.