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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour rated John Hancock Insurance Agency, Inc.
4.52 out of 5
1,209
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
I had a high level of confidence in my trip coverage - which I did not need to call on, and that's good.
Grace H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The best travel insurance offers good and appropriate coverage at a reasonable price...then goes unused because your insured trip goes really well and you don't need to file a claim.
Lauren H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had to cancel our trip due to a death in the family. The first thing the claims agent said was, "I'm so sorry for your loss." That kind of consideration counts for a lot!

The claim was handled efficiently and promptly. We got a refund check within two weeks.
Catha L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
This was "just in case" purchase. I did not file a claim, so can not answer most questions about coverage or claims.
Douglas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I travel often and am very pleased with the coverage offered.
Nina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Buying the insurance was an easy process and the terms and conditions seemed to provide good coverage and gave us the peace of mind we needed. Thankfully we didn't have to submit a claim so cannot really comment on how easy or difficult that would have been or what the coverage would have provided in that situation.
Sarbari R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I felt the coverage was good and the price was reasonable. Thank goodness we did not have to file a claim but having the plan gave us comfort knowing that we were covered.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Luckily didn't have to use it so feedback is general value evaluation. Obviously don't know rating if the "chips were down." Thus plan satisfaction rating really not relevant.
JEROME S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
No problems - I find trip insurance very expensive. We usually tale three trips a year and rarely use it. Out of thirty trips in the last ten years I needed to file a claim once.
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not have to use. At age 71 and on a cruise, one needs peace of mind. Hancock Silver plan is the way to go.
Marilynn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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