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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
915
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
fortunately, did not have to use the coverage, but felt secure that I had it.
victor r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Didn't make a claim, so the insurance did exactly as I hoped! We ha a wonderful time.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I didn't have to use my insurance but I felt secure knowing I had it. The price was very reasonable and covered me for all possibilities. I will use it again.
Ruth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Submitted a claim for medical expenses incurred on a cruise. Received prompt settlement for the amount I requested.
Ronald H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I didn't file a claim, it is impossible to say how good this company is. It certainly was expensive but this seems to be true with all travel insurance.
Dana I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I didn't have to file a claim but I was glad to know the insurance was there if we needed it. I appreciated the ease in selecting coverage, confirmations and their reminder email before our trip to let us know again, our coverage and contact details. Will use them again.
Nancy O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
This plan was reasonably priced and covered more that I was shopping for.
Since I didn't not have to file a claim, I have no idea of how that process works.
I did have peace of mind that travelling out of country, I had what I would hope to be ample or at least significant coverage had anyone in my family became ill or incurred an injury.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Hard to evaluate a plan when you don't need it. But cost was right, purchase was easy, and communication was prompt.
Matthew H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't get to use the plan but having it gave me peace of mind during my trip.
Maria Galenia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately I didn't need to use the insurance.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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