Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Gold
Plan sign-up process was straightforward and agents were courteous and helpful. Communications were good throughout. We obtained the coverage we needed for a safari adventure (a wide range of potential needs) at a competitive price; I'm glad we didn't have to use it!
Scott M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I felt secure knowing that if a serious illness occurred on my trip I would be able to access medical care.
Elizabeth B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
This is the first time we have ever purchased trip cancellation insurance, and we're so glad we did. We had to cancel our entire trip two days before departure because of an unexpected medical issue. Customer service was very helpful. We appreciated being able to submit the claim forms as a PDF by email. We received a check for full reimbursement about 15 business days after claim submission, with no hassle. Fully satisfied.
Marc M. would
recommend this plan to a friend or relative.
-
-
Carol
You will be very pleased to hear that the John Hancock claims department issued and mailed your check on April 14, 2017, so you should soon be receiving payment. Most insurance companies request that claimants allow up to 30 days after they receive your paperwork to review and process a claim. John Hancock claims department makes every effort to streamline their claims processing which enabled them to settle your check within only 22 days.Apr 17,2017
-
The trip included a
cruise
tour
John Hancock
Gold
The process for filing the claim and settlement was very expeditious. The representative took the time to explain what I need to submit which was minimal.
Barbara W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
I did not need to use the plan but it was definitely worth the cost to have it at the ready should something
have gone awry on my trip.
have gone awry on my trip.
Galen J. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Best news is we didn't need to use it.
Francis C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Fortunately did not need to use the plan. All considered price seemed reasonable.
David H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Great customer service when we had to file a claim. Recommend JH to all our friends who are traveling...
ROBERT C. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
While we did not need to file a claim, we felt confident that we would be covered in the event we needed this protection.
Michael J. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Satisfied, but never used it!
Linda S. would
recommend this plan to a friend or relative.
I bought "Cancel for Any Reason" which should be a no brainer for them! Nada-nothing-just stalling and delays.22 days out.