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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
919
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
It gave me peace of mind because the river was low and the trip could have been canceled.
Selma G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The John Hancock Bronze plan covers a wide range of unforeseen events for Trip Cancellation and Trip Interruption. The list of covered events includes but is not limited to:

    (c) Inclement weather, Natural Disasters, Terrorist Attacks, or mechanical breakdown of the common carrier which results in the complete cessation of travel services at the point of departure or destination for at least 24 consecutive hours.
    (d) Adverse weather or Natural Disasters resulting in the complete cessation of travel services.

    If you would like to learn more about the plans and benefits offered by InsureMyTrip, please call us at 800-487-4722.
    Oct 19,2015
The trip included a
cruise
tour
John Hancock Gold
I Did not have to use the plan, but felt confident that it would cover unforeseen needs.
LEONARD W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Because of illness, we had to cancel our trip to Denmark and the cruise associated with it. We downloaded the claim form, had our doctor's fill out the appropriate information and submitted the claim. The insurance company said it would take 3 weeks to process, and almost to the day, we received a check covering the full cost of out of pocket expenses and cancellation charges. There were no problems with the claim process and we are very satisfied. We would definitely use this plan again on future trips.
Thomas C. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
We were glad to be protected. Friends of ours had a medical problem before the cruise, but did not have insurance. They chose to go on the trip rather than forfeit their trip payments.
Jay M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I have used InsureMyTrip for years and have always found it very useful and easy to use. I particularly like the way you can compare different companies using the same criteria to find the best price for what you need.
Georgette T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
It gave us a peace of mind to know that if itinerary changed or a hurricane came through that we were more than covered.
Marc A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The policy gave us peace of mind.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Everything we would be concerned with was covered. Mostly, we wanted coverage if we had medical issues out of country and needed medical care. Also, we wanted to make sure we got home if a medical emergency came up. Fortunately we did not have to file a claim, but I have already told another person about the insurance for a cruise she just booked.
Sharon O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
More comprehensive coverage than my travel agent was offering at the same price!
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Policy offered almost all of the options I wanted at a very reasonable cost.
Dianne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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