For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
919
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
It was easy to purchase, and cost a lot less than what the cruise-line offered. It was nice knowing that I was covered.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Glad to say our fabulous Alaskan cruise went off without a hitch. It was nice having the piece of mind that we were protected if sometime went wrong.
George M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
We had booked the same trip last year, but my husband had kidney problems. We had to cancel the trip, and John Hancock paid immediately. Such a relief not to hassle with trip insurance when going through medical issues. This year it was wonderful to know if we needed the help it would be there. Thank you!
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I was pleasantly surprised at how smoothly the claiming process went. Traveling companion was hospitalized unexpectedly, and medically unable to travel. We got the claim form online, and filed the completed form on January 12. We received payment on the claim on January 30.
Dena S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I was glad that I did not have to use it.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Typically, medicare does not cover foreign medical expenses, and some travel insurance plans do not cover travelers with medicare as their primary health insurance. I was glad that this plan offered me primary coverage. It pays to go with a nationally known company. I could concentrate on having fun, and not worry about coverage- especially after 2 younger travelers had to receive casts after falls on-board the ship! For the price of a fancy dinner for 2, I had peace of mind and the confidence to pursue sports I enjoy.
LAURA R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Gave us peace of mind to know we had it.
Gerald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
It gave me peace of mind for the "just in case".
Michelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
It made me feel better to have it.
Helene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Fortunately, we did not have to file a claim. Everything went well. So writing a review is kind of pointless. I thought it was a fair value. However, I had no contact with anyone, so I don't know how the end result would have been. ?
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.70)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.64)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)