Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Gold
I appreciated your email saying you received my documents. However, no one contacted me about needing additional information until I made the contact after several weeks. I was then informed about the additional information. The person taking the call was very respectful and polite, but was extremely difficult to understand because of an accent and speed of talking. That was extremely frustrating.
Jeanette N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
We never got to Cuba after my wife fell on black ice on New Year's Day afternoon. We celebrated the New Year in a local hospital emergency room! She had not broken any bones, but soft tissue damage takes longer to heal. After she visited a specialist--he advised that we cancel our plans to travel in March, since he predicted that she would be only about 70% recovered from her injury. I submitted our claim to John Hancock at the end of January, patiently waited the 30 business days, and received a full reimbursement of all non-refundable expenses as requested. We will never travel again without decent travel insurance, since one never knows what might happen between booking the trip and returning home. I am recommending John Hancock to anyone who will stand still and listen to me.
David F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Being able to review numerous plans and see reviews was helpful.
Margaret H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I knew I had insurance, but did not have to use it.
Margaret P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
My wife and I were fortunate to not need to test the coverage of this insurance travel plan.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
Bruce T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Great to have the peace of mind. (Also happy that we did not have to use it.)
Dana P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Good value
Roy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I got the coverage I wanted. I am very pleased would use them for my next trip. Very happy!
Sharon H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I was reimbursed promptly for an emergency room visit and treatment in Austria. It is a simple process if you submit the correct documentation.
Keith A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would
recommend this plan to a friend or relative.
We are sorry to hear you experienced some delays while filing your claim. In the future, please do not hesitate to contact us InsureMyTrip.com if your claim has either taken longer than acceptable, if you feel you have been wrongly denied, you have experienced missed communication or no communication from the insurance provider. We have Customer Advocates we can assign to your case and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We have licensed representatives available 7 days a week who can be reached at 1-800-487-4722.