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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour rated John Hancock Insurance Agency, Inc.
4.52 out of 5
1,207
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
Easy to purchase. Good coverage. Thankfully we did not need it.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
It was comforting to know this insurance was in place, although we did not need to use it.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Had to cancel out of trip for medical reasons. Claim processed in under 2 weeks with full refund.
William D. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Thankfully didn't need to apply for coverage but was extremely satisfied with policy features and InsureMyTrip's email communication in prep for my departure etc.
Susanne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
John Hancock Insurance provided excellent and complete coverage for our claim. My wife was diagnosed with cancer and we had to cancel our trip and we were refunded fully for all committed expenses.
David K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
No claim to file, hurray! All went well and I had peace of mind, knowing I was covered.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Terrific customer service
Abbie-Stuart F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Fortunately we did not have to file a claim so don't know how good the plan or the process would have been. It was half the price of what our travel agent was offering.
Barry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I didn't use the plan so cannot comment on claims handling.
Carla C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I was happy not to have to file a claim. My review is based on that fact so I can't say if claim coverage was good or not, John Hancock is a reputable firm, so I would have to believe that they do what they say.
Cynthia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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