In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
This is usually my go to plan for cruise vacations. In all the years I've purchased it I have only had to file a claim once and that was settled to my total satisfaction.
michele m. would
recommend this plan to a friend or relative.
It was easy to find a plan with the coverage that I needed. My travel companion is my 92 year old mother so it was imperative that I have the best coverage at a reasonable cost. I did not file a claim so I cannot comment on those aspects.
Karen S. would
recommend this plan to a friend or relative.
We purchased trip insurance that included trip cancellation. What a total waste of time and an obvious twisting of words by Nationwide to avoid paying a claim. This type of result is what gives insurance companies a bad name. I reviewed our policy in detail before filing our claim. Our cruise was cancelled by Holland America back in April due to Covid-19. This is the reply we received from Nationwide.
"Because the Coronavirus/COVID-19 is not one of the named perils listed in the plan, we are unable to consider this to be a covered claim. Regrettably, your claim does not qualify for reimbursement based on this reason"
Following the above statement, Nationwide lists what they do cover.... see below...
The policy you purchased provides the following benefits:
"Quarantine means Your strict isolation imposed by a Government authority or Physician to prevent the spread of disease. An embargo preventing You from entering a country is not a Quarantine"
Do you see the problem here? They are picking and choosing (spinning) what they will cover. The Govt prevented cruising due to the spread of disease, but because their verbiage doesn't specifically say Covid-19, it doesn't qualify.
What a crock of BS! I will be filing a complaint with the department of insurance. I will NEVER purchase travel insurance from Nationwide again. In my opinion, they stole money from me in selling me a policy that was worthless!
Cory R. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Even though we did not need to file a claim it was good piece of mind to know we had good coverage. We prefer to buy our own insurance then to purchase what the cruise line offers.
Niki L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was my first time purchasing cruise insurance. I'm very glad I did. Hurricane Maria decided to change our plans. Filing the claim was easy. Everyone I spoke with over the phone was helpful and courteous. My claim was processed fast and efficiently. Don't think I'll ever travel again without purchasing insurance.
Deedra S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to cancel our trip a month out due to a serious fall on my behalf. This caused a post concussion. Cruising with a concussion is not recommended! The process from start to check in hand took about 5 weeks. I had to mail in my forms because I could not upload the docs from home, which most likely caused a delay in the processing.
All in all the process was fairly easy. I was required to send in a lot of documentation, so KEEP EVERYTHING!!
The end result was we were paid back what the cruise line charged us as a penalty.
Colleen D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I used this plan to cover a cruise. I needed something to cover more than what the cruise was offering with their protection. I also wanted a plan that cost less. I'm glad I didn't need it!
Julianne W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I became very ill on a cruise in Feb. 2013 and requested a doctor come to my cabin because I was too weak and sick to go to the infirmary. He came with his nurse and he checked me and had his nurse to give me some pills. I paid 159.00 for this service and was promptly reimbursed after filing a claim upon my return. I'm glad I had this coverage, and will use them again whenever I travel which I do a lot of.
Frankie R. would
recommend this plan to a friend or relative.
10 of
11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.