In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We had to file a claim. We were on a cruise and my husband needed medical assistance. I called the number with the policy (the ship provided a phone line), and the rep could confirm we had a policy but not guarantee specific coverage. I get it--they're not claim adjustors. He gave me the number of someone else, who did the same. So I didn't get the confirmation/explanation I was looking for, but went ahead and hoped for the best.
Great results: filing was easy. Did everything on line when I got home. Glad I had purchased the policy shortly after we booked the trip because I didn't have to worry about the pre-existing conditions clause. (Wouldn't have applied, but didn't want any possible snags.) Got an email from Nationwide saying they had received the claim within a day. Two weeks later I have a check mailed to us for the full amount of the medical charges. (And medical charges on a ship are EXPENSIVE!) I wish their website would have been able to give an update, but I can live with that. I would buy from them again!
Diane T. would
recommend this plan to a friend or relative.
I am very happy with my purchase of Nationwide Mutual Insurance. Although I didn’t need to file a claim, I was pleased with the coverage I received, and the price was fair. I felt protected and knew I was well-covered should something unexpected occur.
Bonnie A. would
recommend this plan to a friend or relative.
I had to visit the Medical Center onboard the ship. The charge was approximately $300. I was able to file a claim online while I was still on the ship. Within two weeks I was reimbursed for the total amount. Very pleased with the process to file a claim.
Robert d. would
recommend this plan to a friend or relative.
UPDATE: we were notified (after the start date of the original trip), that the coverage had been transferred to our new date. Still haven’t travelled.
Original Review: Due to Covid our trip was rescheduled we notified insurance a month before departure we called them three times to ensure they were tracking the change, I was told it was in underwriting, have never received any notice that the insurance dates have been changed, just got this request to review our trip that didn’t happen. Can’t even imagine what it would be like if you had to file a claim.
Michael E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was happy to have the coverage in case of medical or unforeseen issues. I would have liked to have unrestricted coverage earlier, but the timeframe of when I applied was too late for that.
We're looking at going again next year, and signed up for a berth on the boat, but haven't put any money down yet.
Thomas G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.