In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Fortunately, all went smoothly. We consider travel insurance a necessary travel expense because so much is out of one's control - an adventure can turn into a mess with little to no warning.
June K. would
recommend this plan to a friend or relative.
I paid extra $1,300 for my flight from London to Manila with Air China because my original flight with Shenzhen Airlines ($999) was postponed for the next day. It was a Sunday, their office was closed, have tried calling them, I even went to the airport but Shenzhen Air didn't have any representative there. I wanted to explain to them that I won't make it to my connecting flight in Bao'an China if I take their postponed flight.
Nationwide paid only $600 for the new flight that I paid after Shenzhen messed up everything for mine and my husband's flight.
Maria Theresa F. would not
recommend this plan to a friend or relative.
This plan was a waste to purchase. We missed a port on our cruise due to a national strike in France and never even went to France. Nationwide insurance would not count missing a port as trip interruption even though it was beyond our control . The cruiseline made the call, not us. And it was the main reason why we booked this trip. I had to go back and forth with them for months, providing documentation and receipts just to have them reject our claim. It was very frustrating. I'm considering just not buying insurance next time because it's not honored.
Colleen M. would not
recommend this plan to a friend or relative.
Every Insurance plan looks good before you need to use it. When it's needed you really get to see what the company is all about. I wIll NEVER chose this company for travel insurance again. My father passed away and we were unable to take the trip we planned. This company just compounded our grief several-fold. Nationwide strung out the claim process, asking repeatedly for information that I wasn't even asking reimbursement for ( airline tickets). Icelandic air reimbursed me within 3 days when I called to cancel the flight due to my fathers death. They did not have to do that but they did. I never requested airline reimbursement from Nationwide. I was assured 2x's with my phone calls and inquiries that they had everything they required and the claim was being processed, and being reviewed by an adjuster. Today the day the check was to be mailed, low and behold another email asking for an airline agreement. Today I was feed up and called INSUREMYTRIP to be my advocate, they contacted the insurers rep and guess what, they again requested the airline agreement that isn't required. Always buy your travel insurance through this agent, then if problems arise you have an advocate. Chose a different provider than Nationwide. As a side note, my fathers life insurance policies all paid before this travel insurance policy.
Matthew A. would not
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are very sorry to hear that your father passed away during your trip and regret that you experienced so many problems in the claims process.
Neither Nationwide nor InsureMyTrip wish to make this process so very difficult especially during such a difficult time.
We are glad to know that a Customer Advocate was able to assist you on your claim and confirm with Nationwide that your check was mailed. If we can be of further assistance, please let us know.
They state on their website they are refunding for canceled trips without claims due to Covid. It is been 10 weeks and I have not received anything except excuses. I will not purchase from them again.
Jocelyn S. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I am happy to see that Nationwide did refund your premium. Unfortunately, due to the pandemic and current climate of traveling this request did take much longer than usual.
We hope you will reach out to us at InsureMyTrip for future travel insurance needs.
This Nationwide "Essential" plan was had superior coverage when compared to others with similar price. I made a slight mistake on the input form, and they were fast in helping me correct it. That was excellent customer service, but I did not file a claim. Look for reviews where claims were actually paid. I saw enough good ones to buy it.
William G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Neither Nationwide nor InsureMyTrip wish to make this process so very difficult especially during such a difficult time.
We are glad to know that a Customer Advocate was able to assist you on your claim and confirm with Nationwide that your check was mailed. If we can be of further assistance, please let us know.