In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
My plane was delayed by weather and I missed a part of my tour in Nashville. I was disappointed that the insurance did not cover the tour that I missed that was not my fault.
Yvette K. would not
recommend this plan to a friend or relative.
Plan was cost effective and covered everything we needed. It was easy to use the website and compare this plan with others. Information was readily available for those items I didn't understand. We didn't make a claim so can't speak to that process.
Jeannette L. would
recommend this plan to a friend or relative.
The only reason Nationwide paid up is because an advocate from insuremytrip.com contacted them after they denied my claim. Nationwide asked me for more and more details and I kept sending them what they asked for but they kept asking for the same things over and over again. When you call Nationwide, you cannot speak with anyone who who is familiar with your claim. You can only talk to someone who tells you that the adjuster needs more time and more info but they cannot provide you with any specifics. My case was as simple as possible (trip payment and airfare) yet Nationwide managed to make it an extremely complicated with multiple proofs of payment, proofs of no refunds made, proofs of trip itinerary with exact dates, etc. The person I talked to at cbconnect said that is because there is so much fraud in the travel insurance business. I believe it is because they try to wear you down so you just give up.
Joan D. would not
recommend this plan to a friend or relative.
This plan worked out great for us. Due to an illness in our family we were unable to take our trip. We had to provide bank or credit card statements for all expenses and once we did the claim was processed in a matter of days. The checks were mailed out promptly but the USPS took almost 2 weeks to deliver. We would have lost over $17000 without this insurance. Customer service (Flo) was very helpful answering questions we had.
Curt W. would
recommend this plan to a friend or relative.