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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the United States rated Nationwide Mutual Insurance Company
4.61 out of 5
1,307
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Not being an "insurance professional" I evidently purchased the wrong type of plan for our cruise. I sure wish they still had actual humans to TALK to and discuss/explain the options available and guide you to the correct plan.
Our trip was interrupted and we missed 2 of the main ports/stops. The insurance plan I purchased did not cover this! My paperwork was very misleading and have to be an attorney to understand the wording and exactly what I purchased.
I called customer service but not even sure they were with Nationwide or a broker.
Danette R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Most of the travel insurance policies offered do not provide coverage for missed ports. The primary focus of our representatives is to help our customers interpret policy language. We can also help customers find the best plans for their concerns. In the future, please feel free to call us at 800-487-4722.
    Oct 30,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
I’m thankful I didn’t need to use the plan, but always feel more comfortable having the insurance.
Priscilla G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Thankful we didn't have to use
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
We had an incident with our rental car, that wasn’t included in our regular auto insurance, of course we declined the Rental agency’s coverage, thinking we had the best and when we purchased the travel insurance we didn’t get the coverage for Rental Car. Since this was our first time getting travel insurance, we now know better! I was however grateful for the help of the travel insurance agent, as she directed us to contact our credit card company for the coverage we needed! Thank you for the help provided and saving the rest of our trip!
Daniel P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 02,2019
The trip included a
cruise
Nationwide Mutual Insurance Essential
It gave me peace of mind. Having a special needs child and my husband and I being 68 years old, you never know what will pop up and force a cancellation. We took our trip and it was wonderful but I had peace of mind with my insurance. I have already recommended your company to a friend.
Mary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We didn’t use the plan but did see others with issues. Hopefully they had one! It gave us peace of mind.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Gratefully we have never had to use your policies so I really can't evaluate your policies.
Frances J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Our Customer Service / Sales person was great - thank you!
Lawrence B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We're pleased to hear that the service provided by Nationwide Mutual and InsureMyTrip.com reached your expectations.
    Sep 03,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Plan provided the coverage we were interested in. Easy to use website to compare plans and make informed plan selection. Fortunately, we did not need to use or file any claims, since our trip was seamless.
THOMAS H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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