Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Not being an "insurance professional" I evidently purchased the wrong type of plan for our cruise. I sure wish they still had actual humans to TALK to and discuss/explain the options available and guide you to the correct plan.
Our trip was interrupted and we missed 2 of the main ports/stops. The insurance plan I purchased did not cover this! My paperwork was very misleading and have to be an attorney to understand the wording and exactly what I purchased.
I called customer service but not even sure they were with Nationwide or a broker.
Our trip was interrupted and we missed 2 of the main ports/stops. The insurance plan I purchased did not cover this! My paperwork was very misleading and have to be an attorney to understand the wording and exactly what I purchased.
I called customer service but not even sure they were with Nationwide or a broker.
Danette R. would not
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your review. Most of the travel insurance policies offered do not provide coverage for missed ports. The primary focus of our representatives is to help our customers interpret policy language. We can also help customers find the best plans for their concerns. In the future, please feel free to call us at 800-487-4722.Oct 30,2019
The trip included a
tour
Nationwide Mutual Insurance
Essential
I’m thankful I didn’t need to use the plan, but always feel more comfortable having the insurance.
Priscilla G. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Thankful we didn't have to use
Michael H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
We had an incident with our rental car, that wasn’t included in our regular auto insurance, of course we declined the Rental agency’s coverage, thinking we had the best and when we purchased the travel insurance we didn’t get the coverage for Rental Car. Since this was our first time getting travel insurance, we now know better! I was however grateful for the help of the travel insurance agent, as she directed us to contact our credit card company for the coverage we needed! Thank you for the help provided and saving the rest of our trip!
Daniel P. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Michelle A
Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 02,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We didn’t use the plan but did see others with issues. Hopefully they had one! It gave us peace of mind.
Michael K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Plan provided the coverage we were interested in. Easy to use website to compare plans and make informed plan selection. Fortunately, we did not need to use or file any claims, since our trip was seamless.
THOMAS H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This is the second policy I purchased in the past year. Thankfully we have not needed to file a claim. So I don’t really know how good the policy is or how quickly claims are processed. However the peace of mind was wonderful. The policy I chose would cover all my concerns if need be.
Lorna T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We did not have to file any claim while on this trip but it was reassuring to know Nationwide was at my fingertips with the app downloaded to my phone. I will use them in the future.
James G. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
Almost thought I would have to use the plan. Plane door seal had a problem. Airline decided we could go as it was not a major. Then the pilot ran out of flying time. We off loaded; reboarded about an hour later & then midflight ground stoppage in Boston - 4 hours later we arrived. On the return flight, again a ground stoppage. It was reassuring that I had coverage in the event I couldn't make it to my event, etc.
Barbara D. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
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Michelle A
Thank you for your review. We are sorry to learn about your experience with your flights but are happy to learn you felt reassured by having insurance. We look forward to continuing to assist you in the future.Aug 14,2019