Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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Nationwide Mutual Insurance
Essential
You never know how good insurance is until you have to use it. I suffered a knee injury before our trip to Paris and filed a claim with Nationwide to recover my wife's and my airfare. The claim was easy to file ( had to get my doctor to sign a piece of paper that I was unable to travel) and was done completely electronically by scanning the few pages of documents and sending them via email. I received the entire refund for our airfare in less than 4 weeks. It was easy and painless - I highly recommend trip insurance and Nationwide.
David K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Nationwide Mutual Insurance
Prime
I really liked the plan and what it covered.
Wilda K. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I bought insurance because my tour company required it. I chose this plan because I wanted a pre-existing condition coverage. I used it only to claim for late baggage. My claim was covered promptly.
Susan R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Good coverage for a reasonable price. It was easy to sign up and customer service helped me make a change very easily.
Leon K. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
The trip insurance gave me a sense of security and I will buy it when I travel again. Thank you for contacting me before my trip and also for this survey. InsureMyTrip was recommended to me and I agree - you are dependable.
Jane M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Overall, I was very impressed and please with my experience with TruTravel. I would happily purchase travel insurance through them again in the future.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
Lori M. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
The plan was reasonably priced and gave me the peace of mind the peace of mind before and during my trip. Fortunately, I didn't have to make a claim, but just knowing I could if need was worth the price.
Joanne V. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Nationwide Mutual Insurance
Essential
While I always buy travel insurance, this was my first experience in filing a claim. The policy was selected based upon a lesser policy price for good coverage due to cancellation, interruption or delay. My claim was for delay - our flight was cancelled and rebooked for the next day. Although we were provided overnight accommodations, out-of-pocket expenses were incurred for meals and internet (not free at hotel). I learned after the fact that internet was not covered. The claim process was very easy - completion of a form and submission of receipts & copies of boarding passes via email. No questions were asked (I had good documentation). I received a check for meal reimbursement 4 weeks from date of claim.
Leslie H. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
It was a much better rate than the travel agent offered. Glad we did not have to use it!!
Michael Z. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Very thankful to have an "uneventful" trip with no reasons to use your service!
margaret k. would
recommend this plan to a friend or relative.