Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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Nationwide Mutual Insurance
Prime
Totally a rip off! I was told that I would not be covered if Mexico would shut down and I couldn't make my trip. I asked for my money back so I could purchase insurance with a company that would cover me and I was told No! I will never purchase anything with them again.
Michele J. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Luckily, we did not have to use the coverage however it certainly gave us peace of mind knowing that we had it in the event it was needed.
Clentis H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
What a sense of relief to travel knowing your protected. Thank goodness there was not a reason to use the plan but I'm enjoyed myself more knowing I'd planned for the unexpected.
Marilyn N. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Great plan with reasonable price. Thank you
Rolando B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
one member of party got unexpected sickness on cruise, had medical treatment an cruise. With proper documentation, this plan covered the treatment. Thanks
jeffrey s. would
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I waited until I submitted my claim on trip interruption part to see how it went. They came through and I received the amount claimed, after filing the proper information. I will also say I needed to contact them at least twice to make sure I understood what was needed for my claim and the agents I emailed and/called on phone were very helpful in aiding me to file properly. I appreciate all that was done, as I have never had to submit any claims on my many past trip coverages. Naturally I would recommend them after this proven positive experience.
Oh by the way, I needed to file this claim after I returned home around March 9-12 2020. Note that date - around the time the worldwide coved 19 just started to become an issue!!
So I was a bit stressed as I had returned home immediately after all this corona panademic began unfolding in the US.
NOTE: ALWAYS KEEP all records and receipts from the moment you plan an insure your trip until you arrive home, as you will need such records to submit along with your claim. Without proof you cannot expect reimbursement (obviously)
Oh by the way, I needed to file this claim after I returned home around March 9-12 2020. Note that date - around the time the worldwide coved 19 just started to become an issue!!
So I was a bit stressed as I had returned home immediately after all this corona panademic began unfolding in the US.
NOTE: ALWAYS KEEP all records and receipts from the moment you plan an insure your trip until you arrive home, as you will need such records to submit along with your claim. Without proof you cannot expect reimbursement (obviously)
Ralph M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
If anyone thinks that "Nationwide is on your side", think again. I bought a travel insurance policy for a cruise in February. It was the Nationwide Mutual Insurance Company Essential plan. There were 5 of us on the policy. We traveled to Montreal International Airport in two cars from Plattsburgh N.Y. There was a terrible accident and one of our cars was caught behind the wreck. My family members helped comfort the victims at the accident scene until the ambulances arrived. They ended up missing the flight. They went back to Plattsburgh and caught a flight the following night to make the cruise. When we returned from the trip I called the company who handles the claims for Nationwide. I explained what happened and right from the start, the agent tried to talk his way out of paying any of the benefits. First he said that I would need a copy of the accident report. I told him that the accident was in Canada and that our party was not involved. After going back and forth with the agent over the phone, he agreed that the flight booked the next day to get to the ship was covered under the plan. I sent him all of the paper work he needed. About three weeks later, I received an e-mail stating that I would need an accident report or an article from a Canadian newspaper. I called and explained again the the accident was in another country and we had no idea where to get one. The agent said that he would try to "Google it" to see if he could find it. On March 24th, I received three $150.00 checks with the notation that the total flight cost exceeds the maximum benefit allowed for a trip delay per person. The policy clearly states that the cost of a flight to get to to the desired location is covered. I have a family member who is a lawyer and is going to assist me in filing a complaint with the New York State Department of Financial Services. He said the policy is ambiguous and misleading. The flight cost was a total of $920.00 for the three passengers. I will continue to provide updates when they happen. With all of the problems that everyone is facing right now, you would think that a company of this size would do the right thing. ATTENTION, I called Insuremytrip to see if their Anytime Advocates program could help me out. Their customer care representative stated that Nationwide is one company that they can not help me because of an agreement with them,.
Scott G. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Zac
Thank you for your feedback. We are sorry to learn of the difficulties you experienced during the trip.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.Jul 29,2020
Nationwide Mutual Insurance
Prime
Due to Coronavirus, I purchased "Cancel for Any Reason" plan for my honeymoon trip for "just in case".
I canceled a week prior to my trip (to be on the safe side), I submitted my claim with all asked documents the same day I canceled everything. I received a refund check for 75% of whatever cost that was not refunded to me by airline/agency after 3 weeks. Highly recommend this company.
I canceled a week prior to my trip (to be on the safe side), I submitted my claim with all asked documents the same day I canceled everything. I received a refund check for 75% of whatever cost that was not refunded to me by airline/agency after 3 weeks. Highly recommend this company.
Michelle L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Nationwide Mutual Insurance
Essential
Insurance is something you buy but hope to never use. So far that has been the case for my international travel.
George C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
We filed a claim when my spouse fell down some stairs and broke his leg. We were very happy with the claims process and outcome. We bought the Nationwide Essential Comprehensive coverage.
Charles N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
We thank you for your feedback.
While you do have coverage if you are to contract Covid-19, any sort of government closures or shutdowns do require the Cancel For Any Reason protection. Cancel for Any Reason is a time sensitive benefit that must be purchased no later than 21 days from the first day you put any money down towards your trip. Additionally, the insurance policies are non-refundable after the policy review period. Your policy review period was 10 days following the purchase of the policy.
If you have any further questions or concerns, please do not hesitate to contact our team of representatives by phone at 800-487-4722 or by email at [email protected]