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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have taken a cruise and visited Mexico rated Nationwide Mutual Insurance Company
4.73 out of 5
571
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Although not all our expenses incurred were covered, we were reimbursed most of what we paid out of pocket due to multi day air travel delays. We chose the most economical hotels for our overnights and did not splurge on meals. In fact we did not submit lunch or breakfast receipts for the first day. The cost of the plan was certainly worth it.
michele m. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I read that this plan didn't cover missing a cruise if the flight had mechanical difficulties. That's insufficient coverage for me, but otherwise I had good coverage which we didn't use.
KEVIN N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. You are correct that Trip Cancellation and Trip Interruption under this policy would not have reimbursed you for your prepaid non-refundable travel expense if your trip had been canceled or interrupted due to the mechanical breakdown of a travel provider under the Choice Cruise plan. However, you did have the option to add on Cancel for Any Reason:

    "TRIP CANCELLATION FOR ANY REASON - OPTIONAL UPGRADE
    If You cancel Your Trip for any reason not otherwise covered by this Certificate, the Company will reimburse You for the percentage of the prepaid, forfeited, non-refundable Payments or Deposits You paid for Your Trip shown on the Confirmation of Coverage provided:
    a) Your premium payment is received prior to or on the date Your final deposit/payment for Your Trip is received; and
    b) You insure all prepaid Trip costs that are subject to cancellation penalties or restrictions and also insure prior to or on the date Your final payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added to Your Trip; and
    c) You cancel Your Trip two (2) days or more before Your Scheduled Departure Date."

    Please also note that you did have some coverage under Trip Delay up to 150 USD daily, 750 USD maximum (secondary coverage).

    "TRIP DELAY
    The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
    hours due to a defined Hazard.

    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) A one-way Economy Fare to return You to Your originally scheduled return destination...

    Hazard means:
    a) Any delay of a Common Carrier (including Inclement Weather).
    b) Any delay by a traffic accident en route to a departure, in which You or a Traveling Companion is not directly involved.
    c) Any delay due to lost or stolen passports, travel documents or money, Quarantine, hijacking, unannounced Strike, natural disaster, civil commotion or riot.
    d) A closed roadway causing cessation of travel to the destination of the Trip (substantiated by the department of transportation, state police, etc.)"

    Please feel free to call us at (800) 487-4722 if you have any questions.
    Aug 06,2019
The trip included a
cruise
Nationwide Mutual Insurance Essential
So glad I didn't need the coverage, but always glad I have it when we travel.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I had no issues, but purchasing the plane was easy enough. I like the fact that you send the policy and the follow up was good.
Cheryl R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Trip was cancelled and had no coverage for mechanical problems. Only paid for the United fees to change our tickets to come home a week early.
Steven W. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review.

    We regret to hear that your claim was denied. No one ever wants to hear that there is no coverage for a cancelled trip. However, Trip Cancellation only reimburses if your reason for cancellation is a covered reason listed in your policy. Unfortunately, Mechanical Breakdown of your Common Carrier is not listed as a covered reason.

    Please call us weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET at 800-487-4722 if you have any questions.
    Apr 09,2019
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Didn't need the insurance this time but used it last year. My mom was delusional due to seasick patch. Cost her $860 to get checked out by ship's doctor. Nationwide Mutual reimbursed her all $860.
RENA S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Great especially since I didn’t have to use it.
Audre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Did not file a claim, but I was pleased with the product and ability to waive preexisting condition right up until final payment date.
R Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
The best insurance is one where you are comfortable with the coverage and price, but didn't have to use. That was the case this time!
Gary M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Thankfully I had no need to use the insurance and just had an enjoyable vacation
Leigh F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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