In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We used the emergency medical assistance service. The customer service rep was very helpful, but the case manager in the foreign country failed to response to theirs/our request. So despite the state side support, we were unable to obtain a referral for the medical care we needed.
Catherine T. would
recommend this plan to a friend or relative.
Submitted a claim for Morocco and cancelling the trip due to the earthquake. The policy seemed pretty straight forward; however, when I filed the claim, they asked for more detailed documentation. Some things, like the airfare with cost, dates and name I did provide, I do not know what more documentation they wished. Luckily, the travel group I went with refunded the trip. I was not aware I bought a refunded airline ticket so that ended up not being a problem. I was only out train fare, so I did not pursue further through the insurance company. The policy appeared more complicated and not as easy as I had hoped. But again, I did not finish the process but feel they just ask for more information knowing, statistically, people will not follow up/through.
Kimberly W. would not
recommend this plan to a friend or relative.