Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
The trip included a
tour
Travelex
Travel Select
For work-related reasons we had to cancel an expensive and long-planned trip to Asia. After conferring with some representatives to clarify a couple of questions I gathered the required documents and submitted the claim entirely online. we received our full reimbursement check without issue within 10 days. I wouldn't hesitate to use Travelex again
Eric R. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
This is the second time I have used the Travelex Basic Travel plan to insure my trip. Neither time did I need to use it, but it gave me piece of mind. It was considerably less expensive than the plan being offered with the tour I purchased. I will probably use it again for my next trip.
Traci H. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
We are getting older so we bought travel insurance for all of our trips. We found Insuremytrip through a search on the web it turned out very good. Insuremytrip offers good value for a reasonable cost through many good insurance companies.
From now on we will buy insurance for all of our trips through Insuremytrip.
From now on we will buy insurance for all of our trips through Insuremytrip.
LUU N. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
I was able to travel with piece of mind, knowing that if a problem arose, I had insurance coverage.
Diane D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Had peace of mind knowing we were covered. We had two people fall and one to pass out on this trip so you never know when something might happen. Thanks!
DONALD S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Great company. Paid my claim with timely follow-up, excellent communication, and generally great customer service. Will continue to use this company in future travels.
Joy C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
The insuremytrip website was very useful in finding the best plan to suit my needs. I selected the benefits that were important to me to filter the available plans and then picked the one with the lowest price that had decent reviews. We had to cancel our trip due to my wife's illness. The claims process was clear and straight-forward. The Confirmation of Coverage included a link to file a claim. I filled out the web page, which generated an email to me with the claims form attached, as well as clear instructions and a 6-item checklist of items they needed. I had the choice of emailing the documents, uploading them, or mailing them. I chose email. When I emailed the final document on the list (which needed to filled out and signed by a doctor, so it took a week or so), I asked them to keep me apprised of the status of my claim. I didn't hear anything other than an automated response saying they had received my email, so after 5 days I called. It didn't take too long to get through to a live person. They told me it can take up to 15 days to process the claim. Three days later (8 days after I emailed the last document), I received an email saying the claim was approved and payment would be by EFT to my bank. Within a few days, I received notice from my bank that the deposit had been made. I'm quite happy with the whole experience.
Richard D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Thankfully we didn't need to use our insurance during our two weeks in Spain. But we were glad we had it "just in case". We were able to enjoy our trip and not worry about it!
Deborah H. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Almost had to use plan, sick as dog on way home, almost kicked off flight in Paris. not worried had good plan. probably should have accepted kick off, might have still been there with you paying.
Richard W. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Coverage seemed comprehensive and the written information easy to understand.However, it was too expensive compared to other plans.
Betty M. would
recommend this plan to a friend or relative.
-
Carol
We received the following reply to your review from Travelex:
"Thank you for posting about your experience.
We appreciate you taking the time to compare our plans to find the plan that best fits your travel needs. The cost of our plans is based on the insured trip cost and the age of the travelers.
Our Travel Basic and Travel Select plans both offer Primary coverage, meaning you submit your claim to our Claim Administrator first, before submitting to your own personal insurance. We also have a 60 day look back window for pre-existing medical conditions. In addition, when the policy is purchased within 15 days (Travel Basic) or 21 Days (Travel Select) from the initial trip deposit, you will be eligible for the pre-existing medical condition exclusion waiver. We have several benefits, including those listed above, that differ from the plans offered by our competitors.
If you ever have any questions about our benefits and how the coverage works, you can always contact our Customer Solutions Department at 1-800-228-9792, Monday – Friday, 8:00am-7:00pm CST.
Thank you again, and we hope you think of Travelex the next time you need travel insurance.
Kind Regards,
Travelex Travel Insurance Company"May 24,2019
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.